Russ Darrow Waukesha Kia

Typical dishonest sales behavior of salesman and fin manager After agreeing on a final price of the car, and at the time of signing the documents they add up additional fees, changing the final price. Rushing me After agreeing on a final price of the car, and at the time of signing the documents they add up additional fees, changing the final price. Rushing me up with signatures as “it is late and they have families waiting at home”. More

New Lease I always have an awesome experience. I will continue to be a repeat customer. They are detailed in all aspects. I look forward to driving my new vehic I always have an awesome experience. I will continue to be a repeat customer. They are detailed in all aspects. I look forward to driving my new vehicle. More

Easy 1,2,3 Throughout my whole experience at this KIA dealership, I am happy to report that I’m satisfied. My car salesman filled me in on all of the details wit Throughout my whole experience at this KIA dealership, I am happy to report that I’m satisfied. My car salesman filled me in on all of the details with car buying and made it a no hassle buying process. More

Satisfied Customer Jeff was wonderful to won with. He was patient and very knowledgeable, I would buy my next car for I’m him. Great to work with Jeff was wonderful to won with. He was patient and very knowledgeable, I would buy my next car for I’m him. Great to work with More

Always a great experience at Russ Darrow Kia of Waukesha! I’ve dealt with this dealership for many years. Although I live approximately two miles from another Kia dealer, I choose to come back to Russ Darrow I’ve dealt with this dealership for many years. Although I live approximately two miles from another Kia dealer, I choose to come back to Russ Darrow because they continue to treat me well. Customer service is excellent, work is done right the first time and on time, scheduling is easily done and staff is always friendly. I’ll keep coming back! More

Leasing For The First Time Had a lot of questions about leasing, since we’ve never known anyone who had done it. Turned out to be exactly what we’re looking for, and the represe Had a lot of questions about leasing, since we’ve never known anyone who had done it. Turned out to be exactly what we’re looking for, and the representatives were so knowledgeable and helpful. I don’t know why everyone doesn’t lease! More

Bloody fantastic cool Between Dennis and Greg and Jessica's outstanding performance going that extra mile to get what I wanted in my new truck five out five stars would hig Between Dennis and Greg and Jessica's outstanding performance going that extra mile to get what I wanted in my new truck five out five stars would highly recommend More

Great service A very complicated purchase was made very easy because of the friendly and helpful attitude of our salesperson. Every question was answered fully by J A very complicated purchase was made very easy because of the friendly and helpful attitude of our salesperson. Every question was answered fully by Jeff More

First Timer After test driving a car last week with Wally, I was sure it was the one I wanted. It was my first time financing a car and Wally, Leshawn, and Antjua After test driving a car last week with Wally, I was sure it was the one I wanted. It was my first time financing a car and Wally, Leshawn, and Antjuan were all so extremely helpful! They answered every question I had and walked me through the process. I hope all my future purchases go as smoothly. More

Better then the rest! What can I say, Kia's are great! The the dealership and staff at Russ Darrow Kia of Waukesha are the best. I've had the privilege of working wi What can I say, Kia's are great! The the dealership and staff at Russ Darrow Kia of Waukesha are the best. I've had the privilege of working with Brandon on four vehicle purchase and one lease. Brandon is personable, honest and straight forward. He understands my needs and always over exceeds expectations. I will continue to be a loyal customer to Kia and the Waukesha dealership group. Thank you Thomas Langford More