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Russ Darrow Toyota of West Bend

West Bend, WI

Overview
Employees
Reviews
Vehicles
4.6
1,368 Reviews
Russ Darrow Toyota, located in West Bend, WI, is your trusted destination for new and used Toyota vehicles. With a wide selection of cars, trucks, and SUVs, we’re proud to offer reliable and fuel-efficient models to suit every driver’s needs. Each pre-owned vehicle undergoes a rigorous inspection to ensure top quality and dependability. Our commitment to exceptional customer service and competitive pricing sets us apart, making Russ Darrow Toyota the go-to dealership for drivers in West Bend and the surrounding areas. Visit us today and experience the Russ Darrow difference!
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2700 W Washington Street

West Bend, WI

53095

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Showing 1,368 reviews

July 29, 2026

Informative and easy to deal with Everything was explained and all questions were answered to my satisfaction More

by Gsabel777
Recommend Dealer
Yes
Employees Worked With
Noah Luckiesh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noah Luckiesh
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Jul 29, 2026 -

Russ Darrow Toyota of West Bend responded

Thanks for sharing how smoothly Noah guided you through each detail when purchasing your new Toyota. We’re glad you found the process clear and comprehensive. Enjoy the ride, and don’t hesitate to reach out if any questions arise. Mitchell Darrow mitchell.darrow@russdarrow.com

July 28, 2026

I brought in my car with a problem, Seth then went with me for a test drive to diagnose the sound we were hearing. Then set up with a mechanic to fix said problem. Everything went smoothly. More

by dhwellner
Recommend Dealer
Yes
Employees Worked With
Seth
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Jul 28, 2026 -

Russ Darrow Toyota of West Bend responded

We’re glad our team accompanied you on the test drive to pinpoint that issue with your Toyota RAV4. It’s great to know the repair process went smoothly and met your expectations. Thank you for letting us serve you, and we look forward to your next visit. Mitchell Darrow mitchell.darrow@russdarrow.com

July 27, 2026

Always friendly and helpful, clean area and courteous staff made a good experience. Thank you More

by raparodo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seth A Tearney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 28, 2026 -

Russ Darrow Toyota of West Bend responded

We’re glad to hear our team’s friendly and courteous service, along with a clean environment, made your Toyota RAV4 visit a good experience. Thank you for the five-star rating and for trusting us with your service needs. Mitchell Darrow mitchell.darrow@russdarrow.com

July 25, 2026

I have been dealing with Russ Darrow for about 12 years and not any bad situations, in both sales or service. More

by fad@2017
Recommend Dealer
Yes
Employees Worked With
Don't remember name
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Jul 25, 2026 -

Russ Darrow Toyota of West Bend responded

What a privilege to have your trust for the past 12 years across both sales and service. We’re delighted every visit for your Toyota RAV4 has gone smoothly and look forward to continuing to support you. Mitchell Darrow mitchell.darrow@russdarrow.com

July 24, 2026

I had a great experience. Seth even added an emissions check to my order part way through my service visit. More

by P McK
Recommend Dealer
Yes
Employees Worked With
Seth in Service.
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Jul 24, 2026 -

Russ Darrow Toyota of West Bend responded

It’s great to hear that we could include the emissions check during your Toyota Prius service appointment. We appreciate you sharing your feedback and look forward to assisting with any future maintenance needs. Mitchell Darrow mitchell.darrow@russdarrow.com

July 22, 2026

Always a great experience! Service at Toyota Russ Darrow West Bend has always been exceptional! I trust their expertise and have appreciated their attention to detail. More

by Aborowiecki
Recommend Dealer
Yes
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Jul 22, 2026 -

Russ Darrow Toyota of West Bend responded

It’s wonderful to hear your Toyota RAV4 service experience was exceptional. We appreciate your trust in our expertise and are glad our attention to detail met your needs. We look forward to caring for your vehicle again. Mitchell Darrow mitchell.darrow@russdarrow.com

July 22, 2026

No It was good. Started on time and quickly finished. Just did a good job! More

by BETTYROETHLE
Recommend Dealer
Yes
Employees Worked With
I don't
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Jul 22, 2026 -

Russ Darrow Toyota of West Bend responded

Thank you for trusting us with your Toyota RAV4 service. We’re glad your appointment began on schedule and was completed efficiently. We look forward to assisting you again. Mitchell Darrow mitchell.darrow@russdarrow.com

July 21, 2026

Fast. Thorough. Professional I would recommend Russ Darrow to anyone who asks. I'll be back! More

by llkiser62
Recommend Dealer
Yes
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Jul 21, 2026 -

Russ Darrow Toyota of West Bend responded

We appreciate you noting how fast, thorough and professional our team was in servicing your Toyota Highlander. Thank you for recommending us, and we look forward to your next visit. Mitchell Darrow mitchell.darrow@russdarrow.com

July 20, 2026

Great, a pleasant experience! I am a man of few words. What else can I say? More

by D-M-SCHROEDER
Recommend Dealer
Yes
Employees Worked With
Mark Bechler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Bechler
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Jul 21, 2026 -

Russ Darrow Toyota of West Bend responded

Thank you for sharing your feedback on your new Toyota Grand Highlander. Mark and our team are delighted you had such a pleasant experience. Enjoy every mile and congratulations on your purchase! Mitchell Darrow mitchell.darrow@russdarrow.com

July 19, 2026

I needed to be in and out quickly. I was out in about 30 minutes. Very happy with the service given. Thankful for the 100,000 mile maintenance reminder! More

by BDub
Recommend Dealer
Yes
Employees Worked With
Nick Pastorelli
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Jul 19, 2026 -

Russ Darrow Toyota of West Bend responded

It’s wonderful to hear our team had your Toyota Corolla in and out in just 30 minutes. We’re glad the 100,000-mile maintenance reminder helped you stay on track. Thank you for sharing your experience! Mitchell Darrow mitchell.darrow@russdarrow.com

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