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Russ Darrow Mazda of Madison

Madison, WI

Overview
Employees
Reviews
Vehicles
4.7
749 Reviews
Russ Darrow Mazda of Madison is your premier destination for exceptional Mazda vehicles in Madison, WI. We offer an extensive selection of new and certified pre-owned Mazda models, all designed with innovation, style, and performance in mind. Each vehicle undergoes a thorough inspection to ensure quality and reliability for our customers. Our friendly team is dedicated to delivering outstanding service, making your car-buying experience seamless and enjoyable. Visit Russ Darrow Mazda of Madison today and discover why we’re the trusted choice for drivers in the Madison area!
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2302 W. Beltline Hwy.

Madison, WI

53718

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Showing 749 reviews

January 14, 2026

Was Dylan the manager? He was nice. Dan was absolutely terrific! He was extremely patient, kind, and helpful; I totally trusted him (and Kody, too). I so appreciate that n More

by WBETTYBOOP
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kody Cathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 14, 2026 -

Russ Darrow Mazda of Madison responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Mazda of Madison. Nick Zinniel nicholas.zinniel@russdarrow.com

January 13, 2026

Scheduled oil change. Fast in and out service. Seriously 15 word minimum. Give me a break More

by KOSTELAC3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Her
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 13, 2026 -

Russ Darrow Mazda of Madison responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Mazda of Madison to be a positive one. Please don't hesitate to reach out if you need anything else. Nick Zinniel nicholas.zinniel@russdarrow.com

January 08, 2026

Attentive customer service. Respectful of the customer’s time. Thorough review of the diagnosis via video. More

by MROZ34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Hyams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Her
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 08, 2026 -

Russ Darrow Mazda of Madison responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Nick Zinniel nicholas.zinniel@russdarrow.com

January 03, 2026

Andrew and mechanics were ‘ can-do’ attitude with friendly professional manner. Super appreciate Russ Darrow Mazda! More

by marthayork12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Bustos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 04, 2026 -

Russ Darrow Mazda of Madison responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Mazda of Madison. We look forward to having you as one of our valued customers for many more years to come! Nick Zinniel nicholas.zinniel@russdarrow.com

January 01, 2026

I was in a bind and live 90 minutes away. They were kind, professional, and fit me in for a major repair so I could get home. They are wonderful! More

by SMELODIEROSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leah Hoefling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Hyams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Her
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Bustos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 01, 2026 -

Russ Darrow Mazda of Madison responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Mazda of Madison, we look forward to having you as a valued customer for many years to come! Nick Zinniel nicholas.zinniel@russdarrow.com

January 01, 2026

I came in to trade in a Mazda 2023 CX-9 for a new vechile. I told Kyle what I didn't like about the CX-9 and he assisted me in choosing a different vechile that would fit my needs better. I choose a More

by TNEUPERT2009
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kyle Dorfler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 01, 2026 -

Russ Darrow Mazda of Madison responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Mazda of Madison! Nick Zinniel nicholas.zinniel@russdarrow.com

December 31, 2025

Russ Darrow Mazda of Madison has hands down the best customer service in all departments. Very trustworthy people and they are there to make your life easier with big decisions. More

by JESSIC4.H1NTZ99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Faber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Hyams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 31, 2025 -

Russ Darrow Mazda of Madison responded

Thank you for choosing Russ Darrow Mazda of Madison. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Nick Zinniel nicholas.zinniel@russdarrow.com

December 29, 2025

Service was done quickly, at a good price and the staff was knowledgeable and friendly More

by CATHERINE.GOVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Her
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 29, 2025 -

Russ Darrow Mazda of Madison responded

Thanks for sharing about your experience with Russ Darrow Mazda of Madison. We appreciate your business and hope to see you again soon! Nick Zinniel nicholas.zinniel@russdarrow.com

December 27, 2025

Service was excellent and scheduling was easy. Excellent service and scheduling was easy. Would recommend. More

by KO35THCSG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leah Hoefling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 27, 2025 -

Russ Darrow Mazda of Madison responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Mazda of Madison! Nick Zinniel nicholas.zinniel@russdarrow.com

December 27, 2025

I had Tim Faber as salesman. He really knew his stuff. I'd defiantly would have him again. More

by LETITSLIDE14
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Marshall
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Faber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 27, 2025 -

Russ Darrow Mazda of Madison responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Mazda of Madison. Nick Zinniel nicholas.zinniel@russdarrow.com

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