Russ Darrow Mazda of Madison

Absolutely terrific! My sales person John was very knowledgeable and helped walk me threw everything on the car! The great customer service continued through to the financ My sales person John was very knowledgeable and helped walk me threw everything on the car! The great customer service continued through to the finance office where Allison walked me threw and helped me understand all the paperwork! Great experience and terrific customer service! More

Seamless process. Exceptional service. Working with Allison at Russ Darrow was a great experience. Allison was very informative and made the financing process quick and seamless. Allison’s Working with Allison at Russ Darrow was a great experience. Allison was very informative and made the financing process quick and seamless. Allison’s knowledge and attention to detail made all the difference; a true asset to Russ Darrow. We will definitely work with Russ Darrow for our future car buying needs! More

See Review. Allison made the experience seamless, and attended to my personal needs, so I didn't just feel like a transaction. Typically I feel high pressure in Allison made the experience seamless, and attended to my personal needs, so I didn't just feel like a transaction. Typically I feel high pressure in the finance office, but she consulted me on what would be best for my needs. More

GREAT SERVICE! Allison was the main reason why I purchased my new car. Her professionalism and expertise exceeded my expectations. I definitely recommend Allison a Allison was the main reason why I purchased my new car. Her professionalism and expertise exceeded my expectations. I definitely recommend Allison and I hope to work with her again in the future. She is a rock star! More

My old truck Kyle was great. We test drove three cars and in the end I mentioned I really wanted an old truck. They had that truck. Everyone we talked to was great Kyle was great. We test drove three cars and in the end I mentioned I really wanted an old truck. They had that truck. Everyone we talked to was great, easy going laid back and clearly beloved in the cars they sell. I typically am hesitant with car dealers, trust issues, but this was a nice relaxed change of the usual expierence. I would recommend this dealership to anyone. More

Dropped by for an oil chnage. I stopped by unannounced. Lucky for me, they had an opening. Normally it's by appointment only. They got me in and out, no headaches or surprises. I stopped by unannounced. Lucky for me, they had an opening. Normally it's by appointment only. They got me in and out, no headaches or surprises. More

Excellent!!!!! Customer Service!!!! One of the Best car sales Team I've worked with. Both Justin and Evan did an excellent job on customer service. Both had great knowledge in the au One of the Best car sales Team I've worked with. Both Justin and Evan did an excellent job on customer service. Both had great knowledge in the autmotive industry. They were both laid back no pressure on making a sale. Very friendly!!!! Both Justin and Evan were willing to work with our budget. Great job guys!!!! Keep it up. More

Evan is awesome! Evan was so wonderful to work with. He made it easy for me to find my dream car! Very time efficient and knowledgeable! Great experience! Evan was so wonderful to work with. He made it easy for me to find my dream car! Very time efficient and knowledgeable! Great experience! More

Amazingly refreshing I've leased 2 CX-5s from Russ Darrow Mazda. I do not enjoy this process as I feel most dealerships look to take advantage..especially since I am a fe I've leased 2 CX-5s from Russ Darrow Mazda. I do not enjoy this process as I feel most dealerships look to take advantage..especially since I am a female. Justin Pohl however changes my entire perspective. He took the time to really understand what I was looking for within my budget and got me the perfect vehicle. Everyone involved was great and they continue to give me top notch service. I will never go anywhere else and I will be loyal to Russ Darrow. More

Excellent I had a great experience. I received a warm welcoming at the door from Evan and he took care of me every step of the process since our first hand shak I had a great experience. I received a warm welcoming at the door from Evan and he took care of me every step of the process since our first hand shake. Evan was very professional, honest, and transparent when it came to steps of buying a vehicle. Every future purchase from here on out I will be going back to him. More