Russ Darrow Mazda of Madison
Madison, WI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Charging customers a mandatory $499 etch fee feels like a rip-off when they don't even need it. There's already a dealership fee, so customers should be able to opt out of the etch fee. Also the car conditi rip-off when they don't even need it. There's already a dealership fee, so customers should be able to opt out of the etch fee. Also the car condition was very poor and they did not even provide the Keysense PIN. Overall dont recommend this dealership. More
I worked with Tim Fabrr and he was excellent. He was knowledgeable and accommodating. Everybody at the dealship was helpful as well. He was knowledgeable and accommodating. Everybody at the dealship was helpful as well. More
Everybody at Mazda is kind answers all my questions and overall does a good job making me feel well taken care of as a customer overall does a good job making me feel well taken care of as a customer More
Professional, Courteous, no sales pressure techniques. Clean area Tim and Don were easy to work with. Only suggestion I would have is to not add Etch to the used cars before sale Clean area Tim and Don were easy to work with. Only suggestion I would have is to not add Etch to the used cars before sale More
Well maintained building. Has the best snacks of any Russ Darrow Mazda location hands down. Has the best snacks of any Russ Darrow Mazda location hands down. More
Tim Faber was great to work with. He was patient during my several trips to the dealership and worked with me to get the car I wanted at the right price. He was patient during my several trips to the dealership and worked with me to get the car I wanted at the right price. More
Was a good experience. Dylan and Brandon are kind people. I am so greatfull with this process Dylan and Brandon are kind people. I am so greatfull with this process More
Clean modern showroom, clean modern bathrooms, nice waiting area, prompt service, proactive salesmen, thurough salesmen, plenty of good snacks waiting area, prompt service, proactive salesmen, thurough salesmen, plenty of good snacks More
Made it easy and comfortable for a big purchase. Great company and team to work with! Great company and team to work with! More
Buying a car is never fun but they made it relatively easy, would consider them again easy, would consider them again More



