Rusnak Volvo Cars
Pasadena, CA
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1,405 Reviews of Rusnak Volvo Cars
safety recall of Volvo XC40 by installing the software. I have confidence and trust in the service department in taking good care of my car. They make sure that my car is in good running condition and overa I have confidence and trust in the service department in taking good care of my car. They make sure that my car is in good running condition and overall performance. More
Great customer experience during challenging times Anthony adds a personal touch to the customer experience by remembering who I am making me feel special and cared for. He speaks with knowledge and e Anthony adds a personal touch to the customer experience by remembering who I am making me feel special and cared for. He speaks with knowledge and easy to understand your car's issues and solutions. More
Normally excellent.. All good EXCEPT drop off. Appointment set and came at appointed time. Only service person to assist. Anthony - he was very good and apologized for the All good EXCEPT drop off. Appointment set and came at appointed time. Only service person to assist. Anthony - he was very good and apologized for the long wait. Issue was there was a line out into the street, people standing everywhere and all trying to maintain social distancing. It took over 1/2 hour to drop off the car. Another guy was commenting that he needed to get to work (been waiting a long time). I am also in service business so I understand these are not normal times but it needs to be figured out. More
Professional and friendly Both Anthony and Jose were friendly and professional. Anthony answered my questions regarding billing and the bill was exactly as he said it would be Both Anthony and Jose were friendly and professional. Anthony answered my questions regarding billing and the bill was exactly as he said it would be (needed for insurance refund). No surprises. Very good. More
Recall Although there was a lot of customers to be attended to. The Service Manager was very cordial and customer friendly. He apologized for the wait and th Although there was a lot of customers to be attended to. The Service Manager was very cordial and customer friendly. He apologized for the wait and thanked me for my patience. They were doing the best they could. More
Great services as usual. Jose, Service Manager and Anthony, Service Consultant are the main reasons to come back to the same dealer all the time. Anthony, Service Consultant are the main reasons to come back to the same dealer all the time. More
I have dealt with the same dealership for my past 2 cars. I dealt with my sales manager, Patrick F. And my service manager Anthony M. They are truly great assets to Volvo Rusnak. I dealt with my sales manager, Patrick F. And my service manager Anthony M. They are truly great assets to Volvo Rusnak. More
This location is convenient. However, both times I have had services done it takes over 5min for someone to even address me as I wait. Last time, 4 people passed by and didn’t offer any greeting or help un had services done it takes over 5min for someone to even address me as I wait. Last time, 4 people passed by and didn’t offer any greeting or help until finally a 5th person asked if I had been helped yet. This was similar to my first experience there. More
My service experience Anthony gave me every indication that he valued my business, providing professional and courteous service from beginning to end. I will be happy to b Anthony gave me every indication that he valued my business, providing professional and courteous service from beginning to end. I will be happy to bring my car there for future service needs. More
kind and speedy staff checked break measurement inspection and recorded remaining. everyone was cautions and courteous. and speedy and kind staff. thank you all and take ca checked break measurement inspection and recorded remaining. everyone was cautions and courteous. and speedy and kind staff. thank you all and take care during this pandemic! More




