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Rusnak Volvo Cars

Pasadena, CA

4.8
1,405 Reviews

267 W Colorado Blvd

Pasadena, CA

91105

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1,405 Reviews of Rusnak Volvo Cars

July 17, 2020

Very good. Service was good! Mr. Adams was very helpful. a a a a a a a a a a a a a a a a a More

by WRGRAHAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
Jul 18, 2020 -

Rusnak Volvo Cars responded

We love knowing that you had a positive experience with us. We look forward to seeing you again in the future!

July 17, 2020

Excellent service. Naeem is wonderful. All staff are courteous. Car completed on time. Washed, vacuumed and waiting for me when Naeem texted car is ready! More

by verejjanoyan
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
Jul 18, 2020 -

Rusnak Volvo Cars responded

Thank you for the kind words and positive rating. We are always happy to help!

July 17, 2020

Great job boys!! Thank you for all your service! I was very happy with everyone I worked with yesterday. I am looking forward to my next Volvo. More

by CHARLIE.CLARK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams, Patrick Folsom, Anthony Marino, Jose Gutierrez
Jul 18, 2020 -

Rusnak Volvo Cars responded

Thank you for the five-star review! We are so glad that you received excellent service at our dealership. We hope to see you again soon!

July 17, 2020

This is the second time this email was sent to me and I filled it out. The service involved a bad tire and I bough a new tire all explained in the original email you sent me More

by SJNJCJ
Recommend Dealer
Yes
Employees Worked With
Anthony Marino, Jose Gutierrez
Jul 18, 2020 -

Rusnak Volvo Cars responded

Thank you for the positive rating! Please let us know if there is anything else that we can do for you.

July 16, 2020

80,000 mile service Always great job also fair prices would recommend this place to anyone who wants to go to service the car the service advisor is always friendly More

by YANG_DAVID
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Jul 17, 2020 -

Rusnak Volvo Cars responded

We appreciate the excellent review. Let us know if there is anything else we can help you with. We look forward to working with you again!

July 15, 2020

Everything was delivered as promised. My son was unhappy when playroom was packed away but I wasn’t. I was glad they were thinking about pandemic precautions. More

by NSTUERMER
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
Jul 16, 2020 -

Rusnak Volvo Cars responded

We appreciate your feedback and will be sure to pass this along to our team.

July 15, 2020

Friendly service team! Only team I take my 1999 Volvo! I have been going here for 21 years this is service that I trust! Thanks Rusnak Volvo Cars! More

by Rosemary To
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams, Anthony Marino
Jul 16, 2020 -

Rusnak Volvo Cars responded

Rosemary, thank you so much for your feedback! Na'eem and Anthony will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

July 10, 2020

They certainly meet expectations. Can’t say enuf good things about Rusnak Volvo. GM Sally Smeed runs a top operation. Na’eem Adams was pleasure to work with servicing our 2008 Volvo C70. They also gave More

by SFBLAND
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
Jul 12, 2020 -

Rusnak Volvo Cars responded

Thank you for the great review. We will be sure to thank Sally and Na'eem for providing you with excellent service. Let us know if there is anything else we can help you with. We look forward to working with you again.

July 09, 2020

I was charged $45 for “free” 10,000 mile service. They claim tire rotation isn’t included. I feel misled. Why would I buy again? More

by DASHER823
Recommend Dealer
No
Employees Worked With
Na'eem Adams
Jul 24, 2020 -

Rusnak Volvo Cars responded

Hello, I take your feedback very seriously and am disappointed to learn of your dissatisfaction with your service. I would appreciate the opportunity to discuss this with you. Would you please reach out to me at your earliest convenience? General Manager Sally S. ssmeed@rusnakautogroup.com (626) 701-8904 2025 E Colorado Blvd, Pasadena, CA 91107 https://www.rusnakvolvo.com/

July 09, 2020

10,000 Mile/1st Year Service A routine action done very well. Anthony Marino was patient, thorough and courteous. Probably a more pressing concern is how they are handling service More

by Sloane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Jul 10, 2020 -

Rusnak Volvo Cars responded

Thank you for your thorough review, Sloane. Now more than ever we are taking our valued customer's feedback to heart, and are committed to offering you the same quality care we always have before. We are thrilled to learn your time with us reflected this. If you or your vehicle should need future assistance, please let us know. We look forward to working with you again, and stay safe!

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