Rusnak Volvo Cars
Pasadena, CA
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1,405 Reviews of Rusnak Volvo Cars
Great Service Reps, Rusnak Needs Outdoor Seating Anthony is such a great service representative. He is professional, courteous, and attentive. He took very good care of my car( and me!) during my la Anthony is such a great service representative. He is professional, courteous, and attentive. He took very good care of my car( and me!) during my last visit. My only suggestion is that Rusnak needs to have some kind of seating outside, so that those clients who wait for their car to be serviced have someplace to sit while socially distancing. It is shocking to me that this is not the case. During my most recent visit, there were three of us waiting for our cars during the service appointment. I had my own camp chair because I'd experienced the no space to sit situation a few weeks before, but one customer was sitting on the ground against a tree, and another was sitting with his laptop on the curb. I can't imagine Rusnak Volvo wants that situation for it's valued customers! More
Maintenance service Na'eem is very professional and polite. He is always pleasant to work with. I trust him as an advisor. I would recommend him to friends and family. Na'eem is very professional and polite. He is always pleasant to work with. I trust him as an advisor. I would recommend him to friends and family. More
Leased my first car with Rusnak Volvo Verletta was a rock star -- friendly, communicative, helpful, and willing to drive the car out to my house to see if it would fit in my challenging dr Verletta was a rock star -- friendly, communicative, helpful, and willing to drive the car out to my house to see if it would fit in my challenging driveway and garage space. Compared to the other dealerships I visited, her service exceeded expectations. During the negotiation process, she was very responsive and fair. I'm very happy with the outcome -- she set me up with my dream car! More
Would still recommend. Needed new tires. The first set were too big. It was a fluke that wrong tires were put on my car. Anthony took care of it quickly. were too big. It was a fluke that wrong tires were put on my car. Anthony took care of it quickly. More
I turned my 2017 Volvo S90 in at lease end, got a new 2020. The sales people are friendly and informative. The Sales manager will honestly bend over backwards to accomodate you to get the car you want. The Serv The sales people are friendly and informative. The Sales manager will honestly bend over backwards to accomodate you to get the car you want. The Service department is efficient and knows Volvos. They make it easy for you to have your car serviced and the General Manager, Sally, is a really friendly person that rocks at solving problems. Bring something to her and its done! Gary Vitullo More
Very friendly and helpful staff. It’s clear they work well together and with their customers. Na’eem is very helpful and communicative. They make the chore of getting your car serviced a pleasant exper well together and with their customers. Na’eem is very helpful and communicative. They make the chore of getting your car serviced a pleasant experience! More
Easy, safe, friendly I was hesitant to bring my car in to get serviced during Covid, but i was pleased to see the service department took many precautions which made me I was hesitant to bring my car in to get serviced during Covid, but i was pleased to see the service department took many precautions which made me feel comfortable. Na'eems was his usual friendly self. Thank you! More
Great service! I brought my vovlo s60 in for an oil change and recall fix. Na'eem was a great service manager, very easy to interact with. I brought my vovlo s60 in for an oil change and recall fix. Na'eem was a great service manager, very easy to interact with. More
Happy with First Service Experience I went to Rusnak Volvo for the initial service on my XC60. The service advisor (Na'eem Adams) was friendly, helpful and knowledgeable. They completed I went to Rusnak Volvo for the initial service on my XC60. The service advisor (Na'eem Adams) was friendly, helpful and knowledgeable. They completed the work in a timely manner, and I drove home with a smooth, clean ride. More
Anthony is a Saint! Our poor Volvo is just not doing well. We find that once Volvo's hit 100K+ miles just go downhill fast! This is my second XC90 and we also have an XC6 Our poor Volvo is just not doing well. We find that once Volvo's hit 100K+ miles just go downhill fast! This is my second XC90 and we also have an XC60. They are so expensive to keep up and a big reason why we may not buy Volvo again, but Anthony has done all he can to keep the car in good shape at a reasonable cost (for Volvo). (We even bought the extended warranty this time and it's amazing the things it does not cover - really Volvo should reevaluate the life of their cars and their warranty coverage, but this does not involve the service center or Anthony.) If it wasn't for Anthony, we would have given up long ago. He is an amazing guy and Volvo is so lucky to have him! Thank you for all that you do, Anthony! You are a bright shining light for Volvo!!! More




