Rusnak Volvo Cars
Pasadena, CA
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1,405 Reviews of Rusnak Volvo Cars
Roman took great care of me and my car! He was thorough and thoughtful and encouraged me to stay in touch if I had any future issues. I always appreciate the care I get at Rusnak Volvo. and thoughtful and encouraged me to stay in touch if I had any future issues. I always appreciate the care I get at Rusnak Volvo. More
Na’eem was awesome. He was courteous, friendly and efficient. Service team got the car done same day, within hours-quick and easy and even got the car washed. efficient. Service team got the car done same day, within hours-quick and easy and even got the car washed. More
Did a thorough intake and repeated back my items to verify everything was going to be handled. Quick repairs by technicians and checkout was quick. And I have a clean car! verify everything was going to be handled. Quick repairs by technicians and checkout was quick. And I have a clean car! More
My first time experience here reinforced the typical car buying experience - slow, frustrating, and mixed/mostly below average service level. I bought here only to find the specific vehicle I was looking fo buying experience - slow, frustrating, and mixed/mostly below average service level. I bought here only to find the specific vehicle I was looking for. More
Na’eem went above and beyond my expectations. From our introduction through the end of the service I felt cared for and taken care of as a customer. There was a recall on my vehicle that I had not taken i introduction through the end of the service I felt cared for and taken care of as a customer. There was a recall on my vehicle that I had not taken into time consideration and Na’eem made sure I had a vehicle ready to go. I was arriving late after service was closing for pick up and he made sure I would have my vehicle no problem upon return. Dealing with cold metal vehicles it is nice to be taken care of but such a warm person. This is why I drive a Volvo. More
I was treated very nicely by everyone there. My service advisor was especially attentive and courteous to me. I do suggest making an appointment and showing up early for it. advisor was especially attentive and courteous to me. I do suggest making an appointment and showing up early for it. More
Roman was very friendly and helpful, both on the phone and in person. He asked good questions about my service needs as well. I was a little confused about why my car wasn't listed for the appointment I m and in person. He asked good questions about my service needs as well. I was a little confused about why my car wasn't listed for the appointment I made and also why they didn't know which car was mine when it was being returned. I don't think these were big issues, but it would have helped to have someone explain what happened. More
Fast, friendly, and professional throughout the entire process. Quick processing on arrival and on pick-up. Everything was great. I had no issues at all. process. Quick processing on arrival and on pick-up. Everything was great. I had no issues at all. More




