Rusnak Volvo Cars

Excellent all around. Special recognition to Na’aam Adams. Mr. Na’eem Adams the service rep was excellent. He greeted me in the morning with a warm smile. He followed up with a phone call to report the servi Mr. Na’eem Adams the service rep was excellent. He greeted me in the morning with a warm smile. He followed up with a phone call to report the service was complete. And went the extra mile and met me at the local subway station in a curtesy car! Again outstanding customer service. More

Quick, efficient, organized Went in for a routine warranty related issue...problem was diagnosed, replaced and completed. The process was relatively quick, organized, and efficie Went in for a routine warranty related issue...problem was diagnosed, replaced and completed. The process was relatively quick, organized, and efficient...and all was taken care of by my warranty... More

Great Service We needed new rear brakes and rotors. Mark was great. He was professional and got us the best deal possible and he ensured the work was done in a ti We needed new rear brakes and rotors. Mark was great. He was professional and got us the best deal possible and he ensured the work was done in a timely manner. More

Good service The dealership was well organized, service employee’s were fairly friendly. They shuttles me to work and updated me often regarding my car. Would reco The dealership was well organized, service employee’s were fairly friendly. They shuttles me to work and updated me often regarding my car. Would recommend More

Excellent communication & service Communication with the service representative was excellent; all necessary service was done. Mark Gilliand offered excellent service and information Communication with the service representative was excellent; all necessary service was done. Mark Gilliand offered excellent service and information and the service was performed in convenient amount of time. More

Great customer service The team and service are great although it can be improved if they have at least one more personnel. I think that would improve the wait time for clie The team and service are great although it can be improved if they have at least one more personnel. I think that would improve the wait time for clients that I have been observing during the few recent visits. More

The service has always been great The service at this dealership has always been great. Mark is very attentive and has listened to my concerns. He has done great at addressing the issu The service at this dealership has always been great. Mark is very attentive and has listened to my concerns. He has done great at addressing the issues with my car. I'm going to book my car service soon and I know I will be well taken care of by all the staff there. More

Felt special I felt catered too. I was given a complimentary rental (which I should have paid for) car & was kept well informed of my cars needs & progress! I felt catered too. I was given a complimentary rental (which I should have paid for) car & was kept well informed of my cars needs & progress! More

I'm a Fan Have a 2012 Xc60 and a 2018 Xc60. Both are serviced by Rusnak/Pasadena Volvo. So I have years of experience with the service. It has been uniformly Have a 2012 Xc60 and a 2018 Xc60. Both are serviced by Rusnak/Pasadena Volvo. So I have years of experience with the service. It has been uniformly excellent of the the 6 years that they have been servicing the 2012 and I expect that they will provide the same concientious service to my 2018 T8. I've found Volvos to be reliable cars, even with all of the high tech gear they carry. I haven't had any trouble with either car other than a rat chewing on the wiring of the 2012. More

Great service Always friendly and helpful. White glove service everytime. I love the shuttle service to and from my house. Saves having to inconvienence my family m Always friendly and helpful. White glove service everytime. I love the shuttle service to and from my house. Saves having to inconvienence my family members with pick-up and drop- offs! And my car always comes back so cleaner than when I pay to go to the car wash More