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Rusnak Bentley Rolls-Royce

Pasadena, CA

4.8
264 Reviews

285 W Colorado Blvd

Pasadena, CA

91105

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264 Reviews of Rusnak Bentley Rolls-Royce

February 21, 2020

Andrew Lascano, service advisor is an asset to Rusnak. He is knowledgeable, accommodating and always keeps me informed of the status and timeline associated with my vehicle. I will remain a Rusnak customer. More

by GPEREZLAW3
Recommend Dealer
Yes
Employees Worked With
Andrew Lascano
Feb 21, 2020 -

Rusnak Bentley Rolls-Royce responded

We appreciate your kind review! We're lucky to have Andrew on our team. We'll be sure to pass along your kind words. Thank you for your business; we look forward to seeing you next time!

February 18, 2020

Awesome kept every promise Grate response very Awesome kept every promise Grate response very professional Will refer her at any time Nice work, good conduct well mannered No stress on sale More

by HAMIDAKBARI
Recommend Dealer
Yes
Employees Worked With
Thank you Julia , Julia Golding
Feb 19, 2020 -

Rusnak Bentley Rolls-Royce responded

Nothing makes us happier than knowing that you had a great experience with us! Thank you for the five-star review.

February 18, 2020

Service is poor, the service center for my rolls royce don't have an accurate record my rolls royce was not serviced. They will call me but no call received for a week already. More

by NITZ1029
Recommend Dealer
No
Employees Worked With
Ruben Granados
February 11, 2020

Service Andrew and the staff did a wonderful job. It's just a little bit inconvenient for us to get our car serviced being that we live in Redondo Beach. We More

by MARIO.KELLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Lascano
Feb 12, 2020 -

Rusnak Bentley Rolls-Royce responded

Thank you for the wonderful review, Mario! We're glad to see that Andrew and the team made your visit from Redondo Beach worth it. Please come back at any time.

February 09, 2020

It was great experience working with Rickey! He provided It was great experience working with Rickey! He provided a wonderful customer service. I would highly recommend Rickey to everyone who is looking More

by MARIANIKITINA77
Recommend Dealer
Yes
Employees Worked With
Rickey Williams
Feb 10, 2020 -

Rusnak Bentley Rolls-Royce responded

It's a joy to know that Rickey has provided you with such an outstanding level of customer service. Thank you so much for the recommendation! Congratulations on your vehicle and we hope you enjoy it.

February 04, 2020

The Best I own seven cars, lots of experience with dealers. This on is one of the best. Excellent experience.. I highly recommend them..A.A.A. More

by LES7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Warren Chen, Joanna (in finance), Omega Chambers
Feb 04, 2020 -

Rusnak Bentley Rolls-Royce responded

Thank you for taking the time to share your excellent experience with Omega, Warren and Joanna! We appreciate your loyalty and business. We are looking forward to taking care of any of your auto needs for years to come. Enjoy your new ride!

January 29, 2020

I have been to your dealership multiple times in the past. I have always found your sales associates to be pleasant and not car salesman like. Carina was a pleasure to work with and very professional. S More

by JMBITAR777
Recommend Dealer
Yes
Employees Worked With
Omega Chambers, Karina Abdulmenova
Jan 30, 2020 -

Rusnak Bentley Rolls-Royce responded

Thank you for the great review! We're so glad to see that Karina's outstanding service has earned your repeat business. We can't wait to share your kind words with her and look forward to working with you again.

January 29, 2020

Exceeded my expectations by even taking care of things unrelated to my original service request. They didn't even try to point out to me that they went above and beyond afterwards; they just did it becaus More

by jasoncheung727
Recommend Dealer
Yes
Employees Worked With
Brian Edwards, Alicia Arch, Andrew Lascano
Jan 29, 2020 -

Rusnak Bentley Rolls-Royce responded

Jason, Thank you for taking the time to write a review! We're thrilled to hear Alicia, Andrew, and Brian all went above and beyond to assist you with a high level of customer service throughout the process. We greatly appreciate your positive feedback, and we look forward to taking care of any of your auto needs int he future.

January 27, 2020

Great service Ruben went out of his way to deliver great service and to give timely updates. I wasn't too thrilled having to go off site for a loaner but otherwise More

by Skirk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Granados
Jan 27, 2020 -

Rusnak Bentley Rolls-Royce responded

Thank you so much for sharing your great review with Ruben! We can’t wait to share your compliments with our team. It was a pleasure working with you. We hope to see you in the future!

January 25, 2020

Great service Rusnak is my dealership of choice, in part due to the excellent service I receive when I bring my car in. They are responsive, professional, and solv More

by Quattroporte Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Edwards, Andrew Lascano
Jan 25, 2020 -

Rusnak Bentley Rolls-Royce responded

Thank you for the great review! We're so pleased to know that you consistently receive outstanding service when you visit. We look forward to working with you again!

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