Rusnak Bentley Rolls-Royce

Good Service from Long Distance During this Covid-19 pandemic, the reduced workforce at Rusnak and my own imposed travel restrictions I needed to have my car transported to them for During this Covid-19 pandemic, the reduced workforce at Rusnak and my own imposed travel restrictions I needed to have my car transported to them for it's service (from Santa Barbara). First, they recommended a transport service (Al's Towing), which was very first class and was considerably less cost than anything I had found on the internet. They also had familiarity with my Fisker, which was a plus for me as I have never left my car out of sight in 8 years!. Once at Rusnak, it did take an unusual amount of time to get the solution and my problem fixed, but I need to allow for my type of car. Their service advisor Ruben was a good communicator and very cooperative to get the job done. My car was returned with all new tires and sparkling clean just like I had delivered it to them. Overall, their charges for the weeks of time there and the services performed was very reasonable and I will not hesitate to use them again when required. Was a good experience. More

Repeat Client I have been shopping at Rusnak for long time. Up till now we leased (4) Jaguars, (2) Maserati and a Porsche. We always loved the service, the professi I have been shopping at Rusnak for long time. Up till now we leased (4) Jaguars, (2) Maserati and a Porsche. We always loved the service, the professionalism and the friendliness of your staff. Of corse the price was right too. Please keep the good work and wish you guys all the success. One last request will be if you open the coffee room. You will not spread Covid-19 through coffee. Regards, Jasmine & George Hovaguimian More

Terrible service I will never recommend some one to Terrible service I will never recommend some one to purchase the car from this shop. All they care just to sell the car after. 0 star Terrible service I will never recommend some one to purchase the car from this shop. All they care just to sell the car after. 0 star More

I went in looking for a used Mazerati, ended up leaving with a new one. The staff was great, Ernie was the sales man and Ray was the finance manager. They were both great and super helpful. The general man with a new one. The staff was great, Ernie was the sales man and Ray was the finance manager. They were both great and super helpful. The general manager of the store I believe his name was Tony was also a great guy. I've always bought BMW and this time I decided to change it up and I was definitely happy with my decision. -Matt More

Excellent Andrew Lascano is a great service advisor. Very good customer service. Melody is as excellent as well. We have 2 Maserati Levantes and a Karma Revero Andrew Lascano is a great service advisor. Very good customer service. Melody is as excellent as well. We have 2 Maserati Levantes and a Karma Revero that are being serviced at this location. More

Service for my Bentley. Service advisor, Rueben was excellent. Also supervisor Melody was excellent. Also Technician working on car was excellent .overall I was very happy with my Rusnik experience. excellent. Also supervisor Melody was excellent. Also Technician working on car was excellent .overall I was very happy with my Rusnik experience. More

Great service I have been coming to Rusnak for my car service for many years. I am so glad the Maserati service center moved from east Pasadena back to the Old Tow I have been coming to Rusnak for my car service for many years. I am so glad the Maserati service center moved from east Pasadena back to the Old Town Pasadena location. The service is consistently excellent and I have enjoyed working with Andrew Lascano, who is responsive, kind, and competent. Lucky to have such a great dealer in the San Gabriel Valley! More

Love the sales people. Ernnie and Steve is absolutely great. I just don’t like the finance lady Joanna. She is rude and not being professional at all. great. I just don’t like the finance lady Joanna. She is rude and not being professional at all. More

The purchase experience over all was great. From my initial contact with warren on review of the internet based advertising and showroom visit and finalizing the sale. Warren made the entire experience initial contact with warren on review of the internet based advertising and showroom visit and finalizing the sale. Warren made the entire experience nice smooth and hassel free which is not easy in this covid era Thank you warren !!! More

As always Andrew was very much on top of things. No As always Andrew was very much on top of things. No complaints at all. Plus everyone was practicing the rules of our new life’s. Mask and distancin As always Andrew was very much on top of things. No complaints at all. Plus everyone was practicing the rules of our new life’s. Mask and distancing and hand sanitizers in desk. More