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Royal Oak Ford

Royal Oak, MI

4.6
1,084 Reviews

27550 Woodward Ave

Royal Oak, MI

48067

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1,084 Reviews of Royal Oak Ford

October 23, 2017

Awesome Pressure Free Experience Heather and Gina assisted me with great genuine conversation and did everything the could to make sure my experience went great. It was an awesome Exp More

by HPDavid313
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gina McCracken, HEATHER Miller
Oct 24, 2017 -

Royal Oak Ford responded

Royal Oak Ford is happy to hear that you had an awesome car buying experience here! We encourage our entire staff to provide the highest level of customer service possible. We can always depend on Heather and Gina to provide that service. Thank you for your business and we look forward to serving you in the future! Enjoy your new vehicle!

October 23, 2017

Efficient smooth service Very efficient, smooth, and quality of service in leasing my new Ford vehicle today. Was able to walk away in under an hour for the whole process ! More

by Joe Jamie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Agnello
Oct 24, 2017 -

Royal Oak Ford responded

At Royal Oak Ford we work hard to make our customers car buying experience as smooth and hassle free as possible. We truly appreciate that you made the decision to lease your vehicle from us. We value your time and your business. Thanks for taking the time to share! Enjoy your new vehicle.

October 22, 2017

Professional and quick. Heather Miller made my experience at RO Ford fun! Found me the car I wanted and I was in it a day later! All I dealt with were very friendly and pro More

by saramcclendonrn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HEATHER Miller
Oct 24, 2017 -

Royal Oak Ford responded

Thank you for sharing your feedback! At Royal Oak Ford we believe that a car buying experience should be positive as it is a major purchase. We are happy to hear that Heather and the rest of our staff were able to make it a happy event! We appreciate your business and hope to serve all of your automotive needs in the future!

October 22, 2017

Great Experience From being greeted at the door to being handed the keys it was an overall great experience. I would highly recommend this dealership and it's staff t More

by SeanG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evilasio Covacha
Oct 24, 2017 -

Royal Oak Ford responded

I want to personally thank you for taking the time to review Royal Oak Ford. We are happy to hear that you had a great car buying experience. We appreciate your time and your business and look forward to serving you in the future. Until then safe and happy driving!

October 17, 2017

Great Experience John exceeded my expectations by helping to put me in a vehicle that I wanted and fit my budget. He was able to deliver my vehicle the same day as pur More

by suv2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Agnello
Oct 17, 2017 -

Royal Oak Ford responded

We are very happy to hear that you had a great experience here at Royal Oak Ford. John always goes the extra mile for his customers as do all of our sales staff. We believe that our valued customers deserve the highest level of customer service. Thank you for your business and taking the time to share. Enjoy your new vehicle and we look forward to serving your future automotive needs.

October 17, 2017

Assume support for Salesperson and delivery My Sales person, John Agnello, did an outstanding job finding the Escape we were looking for with the features we requested. John had the vehicle and More

by Sam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Agnello
Oct 17, 2017 -

Royal Oak Ford responded

Thanks so much for your great review of Royal Oak Ford and John. We are delighted to hear that you were pleased with the attention and service that John extended. We appreciate your business and look forward to serving your automotive needs in the future. Until then, enjoy your new vehicle and drive safe and happy!

October 13, 2017

Great experience Evilasio was a pleasure to deal with. He had all the answers to my questions and found the vehicle I wanted. I hadn't had a new vehicle in 12 years More

by Happy new owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evilasio Covacha
Oct 17, 2017 -

Royal Oak Ford responded

Thank you for taking the time to let us know that you had such a positive car buying experience. A new vehicle is a major purchase and at Royal Oak Ford we believe that every customer deserves the best service possible. We can always depend on Evilasio to deliver that service. We appreciate that you allowed us to earn your business and we hope that you will reach out to us for all of your automotive needs in the future. Enjoy your new vehicle!

October 12, 2017

Excellent Experience I had an great experience at royal oak ford. My salesman Devin was very knowledgeable and super helpful. He made sure I knew exactly what I was gettin More

by trji14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Carrier
Oct 17, 2017 -

Royal Oak Ford responded

Thank you for letting Royal Oak Ford know that you had a great car buying experience with Devin. We take pride in the knowledge and professionalism that our staff extends to our valued customers. Enjoy your new vehicle and we look forward to your future business.

October 04, 2017

Just Great This is my second car from R/O Ford, and also from Evilasio. Still the same welcoming atmosphere, and Evilasio made everything very easy - from taking More

by Frank Wiggins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evilasio Covacha, Eddie Hall, Jermey Johnston
Oct 09, 2017 -

Royal Oak Ford responded

Thank you for you repeated business. Royal Oak Ford is happy to hear when a valued customer is so happy with the service received here. Evilasio is a prime example of the professionalism and business practice we encourage in all of our staff. We appreciate your loyalty and look forward to serving your future automotive needs. Enjoy your new vehicle!

October 03, 2017

Great service! Friendly, fast service. My husband and I have come to Royal Oak Ford for years. John Agnello is a top notch salesmen, and a true gentleman! More

by Robyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Agnello
Oct 03, 2017 -

Royal Oak Ford responded

Thanks for the positive comments! It is good to hear that you received top notch service from John. He is a great asset to our organization. We encourage all of our staff to provide the best car buying experience possible and John always delivers! We appreciate your time and your business and look forward to serving you in the future! Safe an happy driving!

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