Royal Oak Ford

A wonderful and very rewarding experience I was a bit scared when walking into the dealership. As soon as Heather walked up to me, she made me feel very welcomed. She just kind of knew what I was a bit scared when walking into the dealership. As soon as Heather walked up to me, she made me feel very welcomed. She just kind of knew what I needed and what I didn't. She explained things in a way that was easy to understand. I can not say how happy I am with my very first brand new car and how easy everything went with a really great salesperson. My experience was the best and I will tell anyone looking for a new Ford to go see Heather. More

Great salesman and organization! Just leased my 5th or 6th vehicle from John Agnello and Royal Oak Ford. Each experience has been a pleasure. John and his team have always focused o Just leased my 5th or 6th vehicle from John Agnello and Royal Oak Ford. Each experience has been a pleasure. John and his team have always focused on my needs and gone some great distance to ensure I get what I’m looking for. Thank you! More

Vary helpfull This is the second fusion we bought from John. Both times he was friendly and vary helpful. Would definitely buy again from royal oak ford. This is the second fusion we bought from John. Both times he was friendly and vary helpful. Would definitely buy again from royal oak ford. More

Great salesman, very personable. Dealt with for two car leases. Going to miss John when he leaves. Hope we get the same service with his replacement. Hope to do business with Royal oa Dealt with for two car leases. Going to miss John when he leaves. Hope we get the same service with his replacement. Hope to do business with Royal oak ford again with the next vehicle, cause we are originally we have been a GM family until we met John and we did the ford thing because of the treatment he gave us. Thanks again for all your time and hugs. Lol More

Heather Miller for president!! What an amazing experience!! Heather Miller was wonderfully professional every step of the way. Heather maintained a positive attitude as I worked thr What an amazing experience!! Heather Miller was wonderfully professional every step of the way. Heather maintained a positive attitude as I worked through my indecisiveness. She was helpful in finding me the perfect vehicle at the price I was willing to pay. I've bought and leased many cars in the past and Heather was by far the most professional and most fun out of any other salespeople I've dealt with in the past. I will tell all of my friends and family about Heather... I won't be keeping her a secret. :) The dealership manager, Jeremy, was outstanding to work with too. I can't say enough wonderful things about this dealership experience. Thank you Royal Oak Ford for employing high quality employees!! ~Stephanie S More

Low pressure, high customer service! My husband and I took a day off work to visit local dealerships and were especially impressed with Royal Oak Ford's welcoming atmosphere, prompt servi My husband and I took a day off work to visit local dealerships and were especially impressed with Royal Oak Ford's welcoming atmosphere, prompt service, and attention to detail. We very much appreciated Alex's friendly and low pressure approach, and he expertly reviewed all the features of the vehicle we were test-driving, and encouraged us to drive anything we wanted. He was knowledgeable about all the different models we were considering, and was able to help us identify ways to make the purchase work for our family. The entire team was professional, responsive, and showed gratitude for our business. We love supporting local business and are thrilled that Royal Oak Ford has such a strong team. After the purchase, Alex checked in on us several times to ensure we were 100% happy with our new Edge. Thanks, everyone! More

Dont like dealerships - Steve at RO Ford changed that for me Steve Eby changed the experience enough for me to come online and write about it. He was fast with his responses (even on weekends and late night), th Steve Eby changed the experience enough for me to come online and write about it. He was fast with his responses (even on weekends and late night), thorough with his explanations, and willing to do anything to help get me exactly what I wanted. Evilasio was great too. They just both told it to me straight and were always honest- even if it wasn't in their favor. Highly recommend seeing both of them. They are in the middle by the main entrance. More

Wonderful, Great, and Amazing I had such a great experience at Royal Oak Ford. I will NOT lease or buy anywhere else. The team at Royal Oak are phenomenal. They got me in a vehicle I had such a great experience at Royal Oak Ford. I will NOT lease or buy anywhere else. The team at Royal Oak are phenomenal. They got me in a vehicle I Love, and Alex Goodson is an Awesome salesman very personal. I leased a 2017 Ford Edge and will go there for all my service work also. By the way I live over an hour away and will do the drive to be treated so wonderful. Thank you again to the Royal Oak Ford Team you guys ROCK!!!!!! More

2017 Ford Mustang EcoBoost Overall great experience!!! Great communication and got me in my new car within a week! Car looks great and I get compliments on it daily. Overall great experience!!! Great communication and got me in my new car within a week! Car looks great and I get compliments on it daily. More

Royal Oak Ford Experience Review I recently leased a 2017 Explorer from Royal Oak Ford. I was in the market for a larger vehicle to allow for two toddler car seats. After doing my own I recently leased a 2017 Explorer from Royal Oak Ford. I was in the market for a larger vehicle to allow for two toddler car seats. After doing my own online research, I did a test drive at a competitors dealership and they had told me about the option of having bucket seats in the 2nd row. Unfortunately, the inventory of vehicles with the bucket seats at the competitor was minimal so I did more research and found Royal Oak Ford had more options available. Initially, I was in contact with Jeremy Johnston who had quoted out a more expensive vehicle with options I didn't need. He then put me in contact with Evilasio Covacha who was extremely helpful. He helped me locate a vehicle within my price range and pretty much handled the rest. He and the team at RO Ford helped with all the financing approvals, plate transfer, and demonstrated many of the features installed on the vehicle. Evil was extremely knowledgeable and responsive, and helped make the transaction quick and easy. I'd highly recommend Evilasio and the rest of the team at Royal Oak Ford for anyone who may be interested in purchasing a Ford vehicle in the future. More