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Royal Moore Subaru
Hillsboro, OR
5,074 Reviews
Royal Moore Subaru is a Subaru dealership in Hillsboro, Oregon, and has been family owned and operated since 1967. The store sells new vehicles and Subaru Certified Pre-Owned vehicles, and its service and parts departments handle maintenance and repair using genuine Subaru parts. Most models come with standard Symmetrical All-Wheel Drive, which matters on wet Washington County roads and on winter trips over the Coast Range or up to Mount Hood.
Every new vehicle Royal Moore Subaru sells includes the Royal Moore Lifetime Powertrain Warranty. It covers the engine, transmission, and drivetrain for as long as the original owner keeps the vehicle, with no deductible, no mileage cap, and no cost. Coverage requires the owner to follow the manufacturer's recommended maintenance schedule and keep the records. EVs are excluded. The warranty is backed by J.D. Power Warranty Services and honored at any ASE-certified shop. See dealer for details.
Royal Moore Subaru serves Hillsboro, Beaverton, Aloha, Cornelius, Forest Grove, and the greater Portland area. The Dealer That Cares.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 9:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 5,074 reviews
September 07, 2015
Horrible experience I'm not sure if Greg Bristow was having a bad day based on the other reviews from this website, but he treated me extremely badly. He made me and my h I'm not sure if Greg Bristow was having a bad day based on the other reviews from this website, but he treated me extremely badly. He made me and my husband feel very uncomfortable and was extremely rude and offensive. He also made sure we understood he does not appreciate diversity. And we were there for less than 2 minutes (kind of unbelievable)! I was ready to buy a car, but it will definitely not happen in this dealership. Even if he was having a bad day, it's not a reason to treat a customer (or anyone) like this. Worst experience in a dealership I've ever had. I will make sure I will tell everyone I know. More
by angrycustomer
Employees Worked With
Greg Bristow
July 18, 2015
Fantastic Experience! I worked in the car business many years ago and found this dealer experience to far exceed my expectations mainly due to the ease of internet pricing I worked in the car business many years ago and found this dealer experience to far exceed my expectations mainly due to the ease of internet pricing and the quick response time from our sales professional, Brandon Kang. They BEAT the Costco deal that was quoted to us by a competitor dealer in Portland! More
by luvmysub!
Employees Worked With
Brandon Kang
July 15, 2015
Awesome dealership! This dealership was so helpful for me! My car broke down and the engine was toast about a week prior to visiting this dealership. They tried to help m This dealership was so helpful for me! My car broke down and the engine was toast about a week prior to visiting this dealership. They tried to help me as best they could with finding a used car in my price range and I was able to finance it and take it with me that day! Luis was very helpful and nice and entertained/ talked with my family and I for a couple hours while we had to wait. His manager was also helpful in giving me the number to his friend's shop in which I might be able to sell him my non-running previous car. They were awesome! More
by MCummings
Employees Worked With
Luis Medrano
July 07, 2015
Great Experience Having dealt with several different dealerships, I can wholeheartedly say that Royal Moore is the only one that would get my repeat business. They we Having dealt with several different dealerships, I can wholeheartedly say that Royal Moore is the only one that would get my repeat business. They were very helpful, not pushy, patient, and interested in me being 100% satisfied with my purchase. I have been to several dealerships where the only goal of the salesperson is for me to purchase something....anything, but at Royal Moore they were more interested in me being incredibly happy with what I wanted and did not hassle me when I did not make my purchasing decision on the same day I test drove. They simply provided me with all the information I needed and requested and allowed me to make my own decisions when the time was right. More
by MacGyver1985
Employees Worked With
Elmer Stewart
June 29, 2015
My experience you excellent!! I gave this rating because the exceptional!!!! I would recommend this service center and dealership to all my friends!! Darrell Sexton was very profe I gave this rating because the exceptional!!!! I would recommend this service center and dealership to all my friends!! Darrell Sexton was very professional and provided excellent customer service. More
by delilah55
Employees Worked With
Darrell Sexton
June 14, 2015
First time - very pleased As a new Outback owner I just had my first service and hitch installed. They were ready for me when I arrived for my appointment and were very profes As a new Outback owner I just had my first service and hitch installed. They were ready for me when I arrived for my appointment and were very professional and friendly. I am happy with Royal Moore Subaru. More
by Dan
Employees Worked With
Caesar
June 13, 2015
Great overall service experience Service was excellent and timely. Staff was courteous and knowledgeable and work was done on time. I would recommend Royal Moore Service to anyone nee Service was excellent and timely. Staff was courteous and knowledgeable and work was done on time. I would recommend Royal Moore Service to anyone needing work on their vehicle More
by Dpc193
Employees Worked With
Greg Bristow
June 11, 2015
Don Evans is my favor dealer since 1991. Guys in Service Dept are great too and courtesy. Dennis Brown is usually the one who would greet me when bring car in for the service. Guys in Service Dept are great too and courtesy. Dennis Brown is usually the one who would greet me when bring car in for the service. More
by forester14
Employees Worked With
Greg Bristow
May 28, 2015
Service Dept. What a great service dept. We made an appointment 10 days ago for the 27th at 10;00 am to have our Nissan looked at for a Power Steering Problem, I ca What a great service dept. We made an appointment 10 days ago for the 27th at 10;00 am to have our Nissan looked at for a Power Steering Problem, I called at 2;45 pm they had not even looked at it yet. Needless to say I will take it else where for the problem. Kenneth Kresal More
by carol101343
Employees Worked With
Darell & Creg Service Mfg.
April 28, 2015
Oil Change I was in and out in less than 30 minutes. Since it was a Saturday I had many things to do. It wa sgood to be on my way. I was in and out in less than 30 minutes. Since it was a Saturday I had many things to do. It wa sgood to be on my way. More
by snoopy
Employees Worked With
Brandon Kang
