Royal Moore GMC Buick

I just purchased a new car from Royal Moore Mazda. My entire experience was very positive; here are the highlights. Atmosphere. The customer area is spacious and open, with plenty of room between My entire experience was very positive; here are the highlights. Atmosphere. The customer area is spacious and open, with plenty of room between the tables. The deal desk customer chairs are comfortable, and the waiting area is well-appointed. The vibe during both my visits was 'calm and competent'. Transaction. I was able to negotiate a good deal without pushback. I received fair value on my trade-in and got a great deal on the custom warranty + services package I wanted. All necessary paperwork was brought to us at the sales desk by the managers responsible, and was clearly explained by them. Everyone involved with our transaction seemed to understand that buying a new car is a lengthy and involved process. Sales. I worked with Brandon Selnau. From the beginning, Brandon gave me his full attention, and was friendly, amusing, and patient. He was able to answer my many questions in a way I could understand, without ever being condescending. And when he didn't have the answer, he was able to find out quickly. Brandon was particularly good during my test drive(s). Being unfamiliar with the car, having Brandon's timely advice and tips really enhanced my test drive experience. And once I decided to buy, Brandon made sure the transaction went smoothly - from initial offer right through completing the (lengthy, but necessary!) new vehicle features orientation. From start to finish, working with Brandon was a pleasant and pressure-free experience - and one of the reasons I chose Royal Moore Mazda. Post-purchase. My wife left her sunglasses in our trade-in vehicle; Brandon brought them out to us the very next day. Now that's service after the sale! More

I had a great experience at this dealership! Gabriel Chavez was very helpful throughout the whole process. Even after I went home he was friendly answering all of my questions, I would definitel Gabriel Chavez was very helpful throughout the whole process. Even after I went home he was friendly answering all of my questions, I would definitely recommend him to anyone looking to buy a car! More

I have purchased 2 vehicles from them. Easy to work with. I would buy there again. Easy to work with. I would buy there again. More

Our experience with Royal Moore Mazda was all very positive. The staff was very professional. positive. The staff was very professional. More

No pressure sales, but make your dreams come true. on the best new vehicle purchase. on the best new vehicle purchase. More

My experience at Royal Moore was fantastic - Brandon Selnau from the Sales team was quick to help me test-drive a CX-50 and was very knowledgeable about the specs of the car and Mazda as a brand. He all Selnau from the Sales team was quick to help me test-drive a CX-50 and was very knowledgeable about the specs of the car and Mazda as a brand. He allowed me to test drive the car through all types of roads and terrain to get the optimal driving experience behind the wheel. Brandon was also very personable and patient to work with and provided me with top-notch customer service throughout the process and saw me through way past closing until I received my keys. Ray from the Finance/Management team was also very personable and provided me with a couple of great Finance options that were within the budget I was looking for. Never throughout the purchasing process did I feel pressured or rushed. Everyone upon entering was friendly, patient, and put customers first. I would highly recommend Royal Moore! More

Royal Moore GMC was incredible in my recent experience, KCI, Brandon Kang, and Brandon Selnau were all incredibly knowledgeable and helpful. KCI, Brandon Kang, and Brandon Selnau were all incredibly knowledgeable and helpful. More

Fernando did an amazing job at helping me find the car that I’ve always wanted, and made everything as easy as possible through the whole process! that I’ve always wanted, and made everything as easy as possible through the whole process! More

I was disappointed about the time we had to wait for forms being processed and add-ons beyond advertised price. Gabriel was very friendly and understanding. Am wondering if some of the time for waitin forms being processed and add-ons beyond advertised price. Gabriel was very friendly and understanding. Am wondering if some of the time for waiting was also used to soften me up for the id security costs. Not sure I will see much value for this add-on. More

Hola buenas tardes es mi segundo carro que compro con usted muy buen servicio Gabriel es buena persona lo recomiendo a mis amigos y familia muy bueno para atender queda Serca de mi área gracias por su at usted muy buen servicio Gabriel es buena persona lo recomiendo a mis amigos y familia muy bueno para atender queda Serca de mi área gracias por su atención regresaré pronto More