Royal Automotive Group
San Francisco, CA
Filter Reviews by Keyword
By Type
53 Reviews of Royal Automotive Group
Great people! I normally dread getting my car serviced, but Frank and the entire team really impressed me. I’ve been to other service service departments where I’v I normally dread getting my car serviced, but Frank and the entire team really impressed me. I’ve been to other service service departments where I’ve been made to feel like a burden and less than appreciated — especially when dealing with repairs under warranty — but my visit to RAG was the complete opposite of that. I and my VW will definitely be back! More
New tires Time after time I am impressed by the level of personalized attention provided to me by Royal motors. Jim Yared always goes above and beyond to make s Time after time I am impressed by the level of personalized attention provided to me by Royal motors. Jim Yared always goes above and beyond to make sure I’m happy. More
Dan and Dwight were both so helpful! Had a great experience and everybody there was very helpful. Dan was kind enough to offer that I come in in 3 months to double check my tires before s Had a great experience and everybody there was very helpful. Dan was kind enough to offer that I come in in 3 months to double check my tires before ski season to make sure they are safe, before my next scheduled full service. Thanks for all the help! More
great hospitality Great Service. It was quite a nice experience to visit this place. Highly recommended. Aldo Chavez was really a great advisor. The refund for Uber Great Service. It was quite a nice experience to visit this place. Highly recommended. Aldo Chavez was really a great advisor. The refund for Uber is another great touch. More
David Kalustov GETS THINGS DONE. Wonderful service, communication, and responsiveness by David Kalustov and Steven Sciarretta throughout my purchase of a new Audi. Steven went above a Wonderful service, communication, and responsiveness by David Kalustov and Steven Sciarretta throughout my purchase of a new Audi. Steven went above and beyond and even brought something to my home one day, and when my desired vehicle wasn't readily found in my area David arranged to have it trucked from elsewhere (and even offered me a loaner if it didn't arrive on time). More
Great experience Definitely a positive experience purchasing a new Mazda CX-5. The team at Royal Auto made the buying experience straightforward and were helpful and a Definitely a positive experience purchasing a new Mazda CX-5. The team at Royal Auto made the buying experience straightforward and were helpful and attentive even when we had to come in just before closing - thank you Mike Les. More
Scheduled maintenance Terrific staff & service. Have been going here to service my 2001 Jetta for 16 years. I know my Jetta is running strong at 190,000+ miles because of t Terrific staff & service. Have been going here to service my 2001 Jetta for 16 years. I know my Jetta is running strong at 190,000+ miles because of their care. More
Jim Yared is the best service advisor Jim Yared is amazing. I have been with him for over 15 years. He is very knowledgeable. He takes care of all my needs and problems. He gets the job do Jim Yared is amazing. I have been with him for over 15 years. He is very knowledgeable. He takes care of all my needs and problems. He gets the job done. More
Friendly and fast service The team was friendly and service was fast and price reasonable. I would recommend royal auto to other customers. I also appreciated they compensa The team was friendly and service was fast and price reasonable. I would recommend royal auto to other customers. I also appreciated they compensated my uber ride. More
Every person I've encountered is professional and pleasant Rare that you go to a repair / maintenance place where everyone is courteous, professional and downright accommodating. I'm very impressed with both F Rare that you go to a repair / maintenance place where everyone is courteous, professional and downright accommodating. I'm very impressed with both Frank Lee and Aldo. Aldo helped me with my girlfriend's '19 Atlas and Frank helped me with my own '19 Tiguan. More