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Route 18 Chrysler Jeep Dodge Ram - Service Center

East Brunswick, NJ

3.5
613 Reviews

613 Reviews of Route 18 Chrysler Jeep Dodge Ram - Service Center

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September 14, 2021

Everyone was very professional. Service was completed in a reasonable time frame. Waiting area was very clean and comfortable. More

by Liv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Lardieri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harley, Christopher Toth
Sep 16, 2021 -

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for the positive five-star review! It was a pleasure to have worked with you and we hope to see you again soon.

September 14, 2021

Service of my jeep was easy to schedule, on time and completed in timely manner. More

by rainey0478
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Lardieri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2021 -

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for the positive five-star review! It was a pleasure to have worked with you and we hope to see you again soon.

September 12, 2021

This place is always busy but they keep their schedule and do good work. They use Lyft if you want a ride home. Check-in people are very good. More

by paulpegg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin
Sep 13, 2021 -

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for the positive five-star review! It was a pleasure to have worked with you and we hope to see you again soon.

September 09, 2021

Excellent customer service and management. Employees are very professional and on time with their appointments. I highly recommend this dealership for all your car needs. More

by lmartinez9174
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Lardieri
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Henry
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Toth
Sep 13, 2021 -

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for the positive five-star review! It was a pleasure to have worked with you and we hope to see you again soon.

September 09, 2021

On time very knowledgeable. Loved the Lyft service. On time pickup. Very friendly. The girl out front was awesome. Very clean and spacious waiting area. More

by mrodd0801
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Lardieri
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Henry
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Toth
Sep 13, 2021 -

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for the positive review! It was a pleasure to have worked with you and we hope to see you again soon.

September 06, 2021

Micheal was insensitive and short concerning what I needed. Didn't resolve the problem. Still have to return for a problem that should have been resolved that day. More

by jfrazer247
Customer Service
Recommend Dealer
No
Employees Worked With
Michael,Nabinge
Sep 07, 2021 -

Route 18 Chrysler Jeep Dodge Ram responded

Good afternoon. Thank you for taking the time to bring this review to our attention. We are sorry to hear of your negative experience and would like to further discuss your experience in more detail. At a moment of your convenience, please give me a call directly. I look forward to hearing from you. Kind regards, Christopher Lardieri Service and Parts Director 732-387-2601

September 05, 2021

The service here is terrible. With an appointment they tell you the repair should take a few days and they don't even look at the car in that time frame. Jeff the service advisor tells you politely, but More

by ronmarc1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris Lardieri
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Henry
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Toth
Sep 07, 2021 -

Route 18 Chrysler Jeep Dodge Ram responded

Good afternoon. Thank you for taking the time to bring this review to our attention. We are sorry to hear of your negative experience and would like to further discuss your experience in more detail. At a moment of your convenience, please give me a call directly. I look forward to hearing from you. Kind regards, Christopher Lardieri Service and Parts Director 732-387-2601

September 04, 2021

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by Bucku1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Lardieri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Toth
Sep 07, 2021 -

Route 18 Chrysler Jeep Dodge Ram responded

Thanks for your rating.

September 03, 2021

My experience was excellent. Greeted by valet, service staff was professional and informative. Price was fair and work well done. Great job all around. Would recommend to anyone. More

by chutchie0208
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Lardieri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Valet staff so good., Christopher Toth
Sep 07, 2021 -

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for reviewing us! We are happy to hear of your experience working with our team. We hope to see you soon!

September 03, 2021

Radio broke on my 2 year old car. Now it’s gonna take weeks for the new one to come in. Very disappointed not buying another jeep again. More

by dontbuyajeep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris Lardieri
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Henry
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Toth
Sep 07, 2021 -

Route 18 Chrysler Jeep Dodge Ram responded

Good afternoon. Thank you for taking the time to bring this review to our attention. We are sorry to hear of your negative experience and would like to further discuss your experience in more detail. At a moment of your convenience, please give me a call directly. I look forward to hearing from you. Kind regards, Christopher Lardieri Service and Parts Director 732-387-2601

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