Route 130 Chrysler Dodge Jeep Ram - Service Center

The staff at 130 Jeep dealership are professional and my 2017 Renegade was done in a timely manner. Thank you for excellent service 2017 Renegade was done in a timely manner. Thank you for excellent service More

Exelente costumers atención they put costumers first al time the call me and let me know what’s happened with my car time the call me and let me know what’s happened with my car More

The service was excellent as always. They did the service and ask and thank God that I had a key fob, because they were out at the present time. They did the service and ask and thank God that I had a key fob, because they were out at the present time. More

If I could, I would give this dealership 0 or negative star. My experience with their service advisors is just horrible. The service advisor does not care you customers at all, only makes you troubles. He star. My experience with their service advisors is just horrible. The service advisor does not care you customers at all, only makes you troubles. Here is story. I brought my 2020 gladiator to them to fix the well-known water leaking issue (from the hard roof) before, but found it still leaking. On Feb. 25 2022, Friday, I called them, told them I was there before to fix the water leaking problem, but looked like the water leaking problem was still there. I was given another appointment on next Friday, Mar 4, 2022 Friday. I also offered to drop my vehicle in, to give them more time, more flexibility. On Friday morning, I made all my efforts to drop in my vehicle on time. Actually I was 5-10 minutes late to drive my kid to school because of the drop in. However 10 minutes later after I dropped my vehicle and left, they called and told me that the guy to fix the water leaking would not come Friday, only come on Monday. What a trouble, I took all efforts to make appointment, drop my vehicle, only 10 minuets you told me I was in wrong day! I was asked to leave the vehicle there for the whole week and then get it back next week. I really cannot. Wife was traveling next week. I did not have a ride to pick up my vehicle back. This is the family which both husband and wife are working and busy with two kids to be taken care of. If any service advisor cares, and pay as little attention as possible, the trouble can be avoid. There are at least two chances where this trouble can be stopped, one when I called as I did clearly mentioned that I wanted to fix the water leaking problem again, next when I dropped my vehicle, but just looks like nobody cares you till the last minute when the trouble happens... More

Very courteous and prompt service. Good ambience in the waiting area, and of course excellent bagels and coffee. Good ambience in the waiting area, and of course excellent bagels and coffee. More

I have been bringing my fleet service vehicle here and my personal cars for quite a while and always been pleased with the service. Mark and Jerry have been very helpful. personal cars for quite a while and always been pleased with the service. Mark and Jerry have been very helpful. More

So far so good with the transmission replacement shifting like it was new. Pray it stays this way lol like it was new. Pray it stays this way lol More

Friendly service department. Ordered the key for me and programmed it with no drama. Lately, anywhere I ordered something I was told it's back ordered or they are short-handed. Y Ordered the key for me and programmed it with no drama. Lately, anywhere I ordered something I was told it's back ordered or they are short-handed. You guys got my key ordered over the phone and called me when it was ready to get programmed. Also, nice waiting room. More

Excellent service on my breaks and tires. My car never ran better. I couldn’t be happier. My car never ran better. I couldn’t be happier. More

The staff and all interaction with the service department from start to finish was very impressive . from start to finish was very impressive . More