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Route 130 Chrysler Dodge Jeep Ram - Service Center

Robbinsville, NJ

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186 Reviews

186 Reviews of Route 130 Chrysler Dodge Jeep Ram - Service Center

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March 22, 2022

Service at Route 130 is great. Sales is another story. Would not recommend sales department to anyone. More

by DOMINIQUE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
N/A
Mar 23, 2022 -

Route 130 Chrysler Dodge Jeep Ram responded

Dominique, I apologize for your experience. Please contact me Jamie Rusignuolo at jamie@route46autos.com if you wish to discuss this matter further. Thank you.

March 19, 2022

Good communication , fast service and courteous. The work was completed without any problem.Same day service. Thank you More

by chrisbinder480
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
Mar 21, 2022 -

Route 130 Chrysler Dodge Jeep Ram responded

Thank you for taking the time to leave our service team a positive review. It was a pleasure serving you as a customer and look forward to seeing you again for your next service visit.

March 18, 2022

I was very impressed with the Service Department. I had a problem with my vehicle and Mark, specifically, was very helpful. He got me an immediate appointment and a loaner vehicle. He communicated More

by jkosiner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark in Service
Mar 21, 2022 -

Route 130 Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your positive service review. We are happy to hear our staff was able to get you back on the road as quickly as possible.

March 17, 2022

The service department, Mark in particular does an outstanding job communicating the status of the job. More

by jsarno1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karisa Markel
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2022 -

Route 130 Chrysler Dodge Jeep Ram responded

Thank you for taking the time to leave a positive review. We look forward to seeing you again.

March 17, 2022

the person who attended me I think he had a bad day but he never disrespected me thank you for your service More

by VIDEO.GASPER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karisa Markel
3.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Gorr
3.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Hanlon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike "The Jeep Guy" DeJesus
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2022 -

Route 130 Chrysler Dodge Jeep Ram responded

Thank you for taking the time to review us. We look forward to seeing you again.

March 17, 2022

The part took 3 weeks to come in and after have the part installed, Same issue and I need to come back again More

by mssecy2
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joe Gorr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2022 -

Route 130 Chrysler Dodge Jeep Ram responded

I apologize for your experience. Please contact me Jamie Rusignuolo at jamie@route46autos.com if you wish to discuss this matter further. Thank you.

March 16, 2022

Everything was great. Service department was very clean, everyone was very nice as well. Thank you More

by jcontaldi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich
Mar 17, 2022 -

Route 130 Chrysler Dodge Jeep Ram responded

Thank you for taking the time to leave a 5 Star Service review. We look forward to seeing you again for your next service visit.

March 16, 2022

Excellent service. As I waited for my vehicle during servicing I enjoyed a coffee and some eats in a very clean and pleasant surrounding. Service was done quickly More

by GDMartone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike "The Jeep Guy" DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2022 -

Route 130 Chrysler Dodge Jeep Ram responded

Thank for taking the time to leave a positive review. Our staff appreciates hearing great things from their customers and we look forward to seeing you again.

March 15, 2022

Service was great And when I ask for information about the install service Tec brought me to the installer to explain The only issue is price the install was very expensive. More

by dj.bergren45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark in service 5 stars
Mar 16, 2022 -

Route 130 Chrysler Dodge Jeep Ram responded

Thank you for taking the time to leave a positive review. Our staff appreciates it.

March 15, 2022

They are very Friendly quick accommodating. They offered me a loaner car without me having to ask! More

by JSSMITH26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ian Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike "The Jeep Guy" DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2022 -

Route 130 Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share you positive service experience. We are happy to hear our staff was able to accommodate you.

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