Route 128 Honda

Everything went smoothly with no surprises. The service all around was excellent. I will continue to work with this dealership. The service all around was excellent. I will continue to work with this dealership. More

Nicole is amazing she is very knowledgeable and efficient! She made sure my car got done quickly and correctly and I am very grateful to have her as my go-to service advisor efficient! She made sure my car got done quickly and correctly and I am very grateful to have her as my go-to service advisor More

The experience was wonderful and Carter was super helpful in walking us through all our options. He explained everything and was easy to understand until we ultimately landed on a car. in walking us through all our options. He explained everything and was easy to understand until we ultimately landed on a car. More

It was a frustrating appt. The person who took the call to make this appt had the wrong car in my profile. I was there for an oil change and have my windshield wipers looked The person who took the call to make this appt had the wrong car in my profile. I was there for an oil change and have my windshield wipers looked at. The person Nicole helped fix the mistake but at the end my oil didn’t get changed. Just wasn’t a good appt although again Nicole today was verynhelpful More

The service department is always friendly and communicate very well with clients rather by text or they come out and tell you what needs to get done very well with clients rather by text or they come out and tell you what needs to get done More

Very efficient with friendly representatives. Everything was ready when I got there with a courtesy car, which worked out great and they’ve finished all the work before 5 PM. Everything was ready when I got there with a courtesy car, which worked out great and they’ve finished all the work before 5 PM. More

Quick Process, Professional Sales Consultant, Excellent Communication, Fast Real Time Updates, Excellent Customer Service Experience. Communication, Fast Real Time Updates, Excellent Customer Service Experience. More

There was a 20 minute wait before a service person greeted me to take in the vehicle. This can be improved. No acknowledgement of wait time, however he was professional. I never received a call about greeted me to take in the vehicle. This can be improved. No acknowledgement of wait time, however he was professional. I never received a call about work being completed. In fact I called 15 mins before closing and was told car was ready and the shop was closing so I had to rush. I would imagine the quality of work will be Honda standard and I should not see issues. I think customer service and communication can be improved More

Great experience people and service. Very informative about what needed attention and great communication. Reasonable pricing and prime location Very informative about what needed attention and great communication. Reasonable pricing and prime location More

Everything was great. My associate , Jake , was very helpful and attentive. I am very happy with Route 128 Honda. My associate , Jake , was very helpful and attentive. I am very happy with Route 128 Honda. More