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Route 128 Honda

Reading, MA

Overview
Reviews
4.6
1,689 Reviews
Call Dealership (781) 757-5817
View Awards

88-98 Walkers Brook Dr

Reading, MA

01867

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Showing 1,689 reviews

October 16, 2026

Well received when entered dealership and promptly helped. All questions answered. Got a fair deal on a 2027 CRV with a trade in More

by Milescoggan52
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Carter young
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Oct 17, 2026 -

Route 128 Honda responded

Hi, we really appreciate your feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 16, 2026

They are great at squeezing u in. Staff friendly & attentive. Im not sure sometimes that they are wording description properly or not paying attention to pictures given them so the is More

by Linetowe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ll new staff to.me, Robert Giovannucci
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Oct 17, 2026 -

Route 128 Honda responded

Thank you for your feedback. We're glad to hear you found our staff friendly and accommodating. We apologize for any miscommunication regarding your issue and appreciate your patience. We will work on improving our attention to detail to ensure a better experience in the future. Please reach out directly to our Service Director, Darrell Glass at your convenience 978-222-1105.

October 15, 2026

Service advisor Nick was wonderful. He told me of any discounts being offered and got me out the door in a reasonable time. Highly recommend him More

by shmegle007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Haley
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Oct 17, 2026 -

Route 128 Honda responded

Hi, we're happy you found our staff to be so supportive during your experience here at Route 128 Honda. Thanks again for the recommendation, and have an amazing day!

October 15, 2026

Profesional ,lfrancesco helped us a lot. We aooreciate his profesionalsm. He was not pushy to sell at all More

by diegolopes68
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francesco
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Oct 17, 2026 -

Route 128 Honda responded

Hi, we are so happy to read such a great review about Route 128 Honda! Please don't hesitate to reach out if there's anything additional we can do for you.

October 14, 2026

Everyone at dealership was fantastic to deal with. I wouldn’t hesitate to head back when ready for next Honda. More

by adamolax17
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Phil McCabe - 5 star , Daniel Loggins
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Oct 16, 2026 -

Route 128 Honda responded

Hello, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

October 14, 2026

Just purchased a 2024 CRV from Route 128 Honda. Worked with Phil McCabe. He was wonderful to work with. Thank you Phil. You are the best!! More

by Ann A
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Loggins
Print
Oct 16, 2026 -

Route 128 Honda responded

Hello Ann, thank you for your kind review; we are happy to pass along your comments to the team here at Route 128 Honda! We look forward to your next visit! Take care!

October 14, 2026

I had a very young worker really tried to help me trade in my car with no pressure and he did a wonderful job. Great place to get the job done. More

by María stauff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Giovannucci
Print
Oct 16, 2026 -

Route 128 Honda responded

Hello María, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 13, 2026

Staff very attentive & nice. The complimentary hot cocoa was great. Place clean & well maintained.. I just need to go to another place for the complimentary car wash. More

by vnsimbajon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Letizia
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Oct 16, 2026 -

Route 128 Honda responded

Hello, we are so happy to read such a great review about Route 128 Honda! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 13, 2026

Always easy to get a service appointment that fits my schedule. Good communication from the service advisors More

by Epka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
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Oct 16, 2026 -

Route 128 Honda responded

Hi, thank you so much for your kind words about your experience here at Route 128 Honda. We try every day to satisfy our customers and it’s always nice to know when we succeed.

October 13, 2026

Good service, service consultant explained really well. However I had to wait close to 4 hours to get oil and brake replacement service. First half hour I had to simply wait on the car before service c More

by Raghu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Davis
Print
Oct 16, 2026 -

Route 128 Honda responded

Hi Raghu, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact our General Manager Dan Loggins at 781-745-4083 to share more details about your visit so we can make things right.

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