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Route 128 Honda

Reading, MA

4.4
1,531 Reviews

88-98 Walkers Brook Dr

Reading, MA

01867

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Showing 1,531 reviews

February 26, 2020

Brought the car into Prime 128 Honda for service. Everyone was very helpful and courteous. Nicole Michaud handled everything perfectly. She was very informative and helpful. More

by Jim F
Recommend Dealer
Yes
Employees Worked With
Nicole Michaud
Feb 26, 2020 -

Route 128 Honda responded

Thank you for the review, Jim! It was our pleasure to help you out here at Prime Honda 128. We will be sure to let Nicole know that you appreciate her help!

February 25, 2020

The salesperson took time to show me several vehicles and explained the differences between models. Once I had decided which vehicle I wanted he explained all of the features. More

by Merry
Recommend Dealer
Yes
Employees Worked With
Adolfo Ramos
Feb 25, 2020 -

Route 128 Honda responded

Merry, thanks for reviewing Prime Honda 128. We're happy to hear that our team took the time to educate you on your new vehicle. Safe driving!

February 21, 2020

Excellent service from my attendant, Nicole, to my cashier. The staff are friendly and professional as well as thorough in describing what to expect with the planned service. Thank you! More

by maryannekiely
Recommend Dealer
Yes
Employees Worked With
Nicole Michaud
Feb 21, 2020 -

Route 128 Honda responded

Thank you for the review! We are so pleased to hear that Nicole and our team provided the excellent service we pride ourselves on here at Prime Honda 128. We hope to see you again sometime!

February 21, 2020

Excellent visitAll work done quickly & no issues all in Excellent visit All work done quickly & no issues all in all a great team to do business with work was done without a hitch today More

by Dave.conway
Recommend Dealer
Yes
Employees Worked With
Kyle Quinn, Michele Canan
Feb 21, 2020 -

Route 128 Honda responded

Dave, thanks for taking the time to leave Prime Honda 128 a five-star review. We're thrilled to hear that your service visit went smoothly!

February 18, 2020

I have been meaning to write this review for a long time! I bought a Honda Civic-EX from Herve about a year ago. Herve was so kind, patient, and helpful throughout the whole process. He is so personable and More

by HannahB
Recommend Dealer
Yes
Employees Worked With
Herve Pierre-Louis
Feb 19, 2020 -

Route 128 Honda responded

Hannah, thank you so much for taking the time to leave Prime Honda 128 a five-star review! We're happy to hear that our team helped you find the perfect Honda Civic-EX!

February 10, 2020

Very Efficient, HONEST, Extremely nice and my tire replacement was cheaper than all of Big name Discount tire stores in the area. Couldn't Have been more happy. My service advisor Leah was awesome. More

by Johnwpjr
Recommend Dealer
Yes
Employees Worked With
Leah Blackler
Feb 10, 2020 -

Route 128 Honda responded

John, we appreciate you taking the time to write us a review. At Prime Honda 128, we strive to provide straightforward and honest service from the get-go. We're thrilled to hear you are satisfied with your experience!

February 07, 2020

Made walk-in service first in morning but waited like 2 hrs. Never waited that long in other dealer even there was no rush. H More

by KHATRI_SUSHIL1
Recommend Dealer
No
Employees Worked With
Leah Blackler
Feb 26, 2020 -

Route 128 Honda responded

I'm disappointed to see this review. We strive for quick and accommodating service here, and I will share this feedback with my team. If you'd like to speak with me directly about your visit, please don't hesitate to give me a call. Thanks for your feedback, Ed Wallace - Service Manager - 978-222-1146

January 28, 2020

good experience. thank you. appreciated the timeliness, service, professionalism, and courtesy car wash. like the service report as well and danny’s quick call back with my questions. More

by casurette
Recommend Dealer
Yes
Employees Worked With
valerie , Danny Ventura
Jan 28, 2020 -

Route 128 Honda responded

Thank you for sharing this feedback! We are happy to hear that Danny's communicative service and our service reports made your visit a success. We look forward to assisting you in the future!

January 28, 2020

It was my first time doing a Lease and I have to say the BEST place ever Felt right at Home. The Salesman Robert treated us like we have known each other for long time very, very welcoming. And straight to More

by E30wise
Recommend Dealer
Yes
Employees Worked With
Robert Giovannucci, Brad Hurd, Nancy MacDonald
Jan 28, 2020 -

Route 128 Honda responded

We are honored that you came to Prime Honda 128 for your first leasing experience and are so glad that it was a success! Thank you for the wonderful feedback about Robert. We truly appreciate you recommending our services to your friends and family and hope you enjoy your new ride!

January 25, 2020

Met right at my car the staff was helpful and polite. Nicole the service advisor explained the whole process and met my request. Service was timely and fairly priced. Also nicole went over the results of More

by B__77
Recommend Dealer
Yes
Employees Worked With
Nicole Michaud
Jan 27, 2020 -

Route 128 Honda responded

Thank you so much for taking the time to share your experience at Prime Honda 128. We are so happy to hear that Nicole took care of all your service needs. We look forward to working with you in the future!

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