Route 128 Honda

They made me feel very uncomfortable when I 1st arrived because I booked an appointment online and they stated that they did not see my appointment. Customer service needs to be a little bit more friendlie because I booked an appointment online and they stated that they did not see my appointment. Customer service needs to be a little bit more friendlier. More

Very efficient and great service. On time and great personal service. Highly recommend Prime Honda Reading MA Car ready earlier than expected and right out front for pick up personal service. Highly recommend Prime Honda Reading MA Car ready earlier than expected and right out front for pick up More

No pressure Being 66 years old, I've bought numerous cars and usually find the experience distasteful. That was not the case with Prime Honda 128 and my sales re Being 66 years old, I've bought numerous cars and usually find the experience distasteful. That was not the case with Prime Honda 128 and my sales rep Jordan Shane. Jordan was very professional and knew his Hondas. So many times I've been to a dealer and asked simple questions about a vehilce and the sales rep had to look up the answer e.g. What size tires are on the car. In my opion you should know the basics which he did. In addition, the dealership did not play the usual games such as keeping you waiting to speak to the financial director or keeping your keys hostage so you can't leave. I met with finance, Alfie, within 10 minutes of agreeing to a price and was out the door in about 30 minutes. Also, Jordan drove the car 1 1/2 hours to me in Laconia which saved me a trip back down to Mass. I couldn't recommend him or the dealer higher. Would go back More

This is a top notch dealership with no hard selling. Jordan Shane was excellent in clearly explaining the features of the cars. The dealership was excellent in cleanliness and keeping distances etc duri Jordan Shane was excellent in clearly explaining the features of the cars. The dealership was excellent in cleanliness and keeping distances etc during the virus outbreak. More

Our salesperson was fantastic. The whole experience from start to finish was amazing. Best sales experience I’ve ever been a part of. They went above and beyond for me. start to finish was amazing. Best sales experience I’ve ever been a part of. They went above and beyond for me. More

This dealership was the best dealership I've ever been to..kind very friendly staff and knowledgeable..I love these Honda guys ..clean environment facility to..kind very friendly staff and knowledgeable..I love these Honda guys ..clean environment facility More

Very happy with the service done on my car. The staff was great. I will continue to get my service done at prime Honda. Extremely happy great. I will continue to get my service done at prime Honda. Extremely happy More

Ricky Carter was awesome. Best experience I ever had at a dealership. Everyone was there was very helpful and kind. I Love my new car. dealership. Everyone was there was very helpful and kind. I Love my new car. More

Fantastic Service Worked with Chris to make my first ever car purchase and had a great experience. Chris took me out for a test drive in the car I was interested in, sh Worked with Chris to make my first ever car purchase and had a great experience. Chris took me out for a test drive in the car I was interested in, showcasing all of its special features. Then, walked me through the purchasing process, ensuring I understood all of the options available to me and thoroughly fielding all of my questions. Chris was very knowledgeable, friendly, and had a great sense of humor. He even personally delivered the car to my house, synced my phone with the car, and walked me through all of the features! More

Adolfo was great! He went above and beyond to work around my crazy work schedule to get me in my new Accord. He picked me up from work on his own when the shuttle was not available. my crazy work schedule to get me in my new Accord. He picked me up from work on his own when the shuttle was not available. More