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Round Rock Honda

Round Rock, TX

4.9
896 Reviews

2301 North Interstate 35

Round Rock, TX

78664

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Showing 896 reviews

November 01, 2020

When I checked in I did not have an appointment. Kelvin said it would take 2.5-3 hours to get to it. He was right, it took less than 3 hours to complete. My car sailed through it’s routine maintenance and More

by Bird
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin Watkins
Nov 02, 2020 -

Round Rock Honda responded

We appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you. We are happy to help. See you at the next maintenance milestone!

October 31, 2020

Ray got my services done and advised me about upcoming service needed. They even washed my car and vacuumed it out. Thanks Ray 😊👍 nice job! More

by BusyOldMan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Castelo
Oct 31, 2020 -

Round Rock Honda responded

Thank you for the great review. We will be sure to thank Ray for providing you with excellent service. We look forward to working with you again.

October 30, 2020

Service is good; people nice. Tables and chairs in waiting need to be wiped down after each use. Someone should be watching and doing it. More

by Shorty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Cisneros, Jonathan Ortiz
Oct 30, 2020 -

Round Rock Honda responded

Thank you for the feedback! We are happy to know that you find the service to be good and our team to be friendly. We will make sure to share all your feedback with management and hope that you will continue to choose us as your dealership!

October 30, 2020

Excellent salesman...I will. Back and get an other one Excellent salesman... I will. Back and get an other one letter He made everything so quick and easy We love our 2020 HRV Thanks for everything More

by ariveraonline
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ulisess Ortega
Oct 30, 2020 -

Round Rock Honda responded

Thank you for the positive review and rating! We are happy to know that you had an excellent sales experience with us and with the help of your sales representative. We value your business and we look forward to any future visits. Enjoy your 2020 HRV!

October 29, 2020

Service bay is always nice and clean which I appreciate. The waiting area was clean and tidy, fortunately fairly empty after about 11PM so keeping distance from folks wasn't difficult. WiFi works great and More

by anonymous12345678910
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richi
Oct 30, 2020 -

Round Rock Honda responded

Hi, ​ ​Thank you for your feedback. Although we are happy to know that overall you enjoy our dealership, I am concerned to learn that you were disappointed with any pricing during your recent service visit. I would like the opportunity to speak with you further about your experience. At your earliest convenience, please reach out to me at Kclick@penskeautomotive.com. ​Best, ​Kyle Click General Manager 512-904-6910 Kclick@penskeautomotive.com

October 28, 2020

Muy buena atención. Habla muy bien español gracias a eso puedo entender todo lo que explica sobre qué le van a realizar a mi vehículo More

by Mannypincho
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan cisneros
Oct 29, 2020 -

Round Rock Honda responded

Thanks for the wonderful 5-star review! We hope to see you again in the near future. Have a great day!

October 28, 2020

I scheduled an appointment for an oil change, state inspection, and tire rotation. The service was fast and efficient, and (while I waited) I was able to work remotely on my laptop. Thanks for taking g More

by TechGurl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Saliangnak
Oct 29, 2020 -

Round Rock Honda responded

We love to hear that! Thank you for the wonderful review. We're pleased to hear that your service visit went well. Thank you for choosing us. We hope to see you again in the near future!

October 28, 2020

Excellent in every way. Best new car experience in 40 years of purchasing new vehicles. Internet purchase handled professionally and efficiently. I recommend this dealership and especially Buddy Hadley More

by acarsonmarblefalls
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Buudy Hadley
Oct 28, 2020 -

Round Rock Honda responded

Thank you for the positive feedback! We are happy to know that you had the best car-buying experience with us and with the help of Buddy who provided excellent customer service. We appreciate you recommending us and we look forward to any future visits!

October 28, 2020

This was The Greatest Dealership we have Experienced This was The Greatest Dealership we have Experienced !!!! Our intention was to just go in and test drive a Honda Pilot and look around some. When More

by crewdog50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Little
Oct 28, 2020 -

Round Rock Honda responded

Thank you for taking the time to write a review! We are thrilled to hear Ed went above and beyond to assist you with a high level of customer service throughout the process. Congratulations on your new Honda Pilot! We truly appreciate your positive feedback, and we look forward to working with you for years to come!

October 27, 2020

Great customer service, friendly staff. Mr Lee showed me how to operate the CR-V. Answer my concerns and questions. Loan agent explain the buyers agreement. More

by Chairs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Loan agent explain the buyers agreement., Lee Hunt roundrockhonda.com
Oct 28, 2020 -

Round Rock Honda responded

Thank you for the outstanding review! Congratulations on your new CR-V!

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