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Ron Westphal Chevrolet

Aurora, IL

4.5
418 Reviews

1425 US-34

Aurora, IL

60503

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418 Reviews of Ron Westphal Chevrolet

August 10, 2014

I love my new car!!! Thank you Ron Westphal! I went to Ron Westphal just to check out a car. They had a newer, better mileage, better body on this car at they said the bank would finance with me More

by daniel.thompson.1485
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 14, 2014 -

Ron Westphal Chevrolet responded

Hello and thank you for your comments. We appreciate your purchase and any clients you could sent our way will be treated like royalty. I'm glad to learn that everything with your purchase worked out perfectly...I guess it doesn't get much better than that does it? It's always nice to exceed our clients expectations and we look forward to serving you in the future. Thanks again. Dan Schwebke, General Manager Ron Westphal Chevy 630.898.9630

August 07, 2014

Excellent experience This was the best experience I ever had. From the time I arrived until the time I left (with a new car) I felt they had my best interest at heart. My More

by ruffin62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 14, 2014 -

Ron Westphal Chevrolet responded

Hello and thank you for sharing your purchase experience. I am glad (but not surprised) that you enjoyed working with Bernard Andrews. Bernard is a long-time Westphal Chevy employee and we are lucky to have him on our sales team. Thanks for choosing Ron Westphal Chevy. We appreciate your business and look forward to serving you in the future. Dan Schwebke, General Manager Ron Westphal Chevy 630.898.9630

August 06, 2014

New Car, Love It!! I have ever had a better car buying experience than the one I had dealing with Mike and Ron Westphal! Mike was able to answer all my questions and was More

by JMLedger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Wiley
Aug 14, 2014 -

Ron Westphal Chevrolet responded

WOW! Thanks for your great review. We are flattered that you would recommend your friends and family to us...to me it means we did a very good job! I'm glad you enjoyed your buying experience at Ron Westphal Chevy...after all, getting a new vehicle is supposed to be fun! Thanks again! Dan Schwebke, General Manager Ron Westphal Chevy 630.898.9630

August 01, 2014

Awesome I went in a few times to find what I wanted in my Tahoe! Bernard was great and prolly thought I was just kicking tires, he and Dan Taylor worked with More

by Harley08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 14, 2014 -

Ron Westphal Chevrolet responded

Hello and thank you for your feedback. Chevy Tahoe...Excellent Choice...Congrats! I'm glad you enjoyed working with Bernard Andrews and Dan Taylor. They make a great team don't you think? Thanks again - we appreciate your business and we look forward to serving you in the future. Dan Schwebke, General Manager Ron Westphal Chevy 630.898.9630 http://www.WestphalChevy.com

July 19, 2014

Salesmanship! Both the sales person and the Manager took their time to answer all of my question! I felt very comfortable with the people and they both went out of More

by Mus7353
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 30, 2014 -

Ron Westphal Chevrolet responded

Hello and thank you for your comments. I'm glad to know that we were able to answer all your questions and that you felt comfortable during the purchase process. We appreciate your business and your recommendations. If we can assist you in any way in the future, please don't hesitate to contact us. Dan Schwebke, General Manager Westphal Chevy 630-898-9630 http://www.WestphalChevy.com

July 06, 2014

New Car I love it :) I went in and I met Mike, I explain him what I need it and I want. Mike and Don help me to get the best loan interest. I love my truck. I felt like p More

by nanolga1986
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Wiley
Jul 07, 2014 -

Ron Westphal Chevrolet responded

Hello and thank you for your feedback. I'm glad to learn you enjoyed working with Mike and Don. They make a great team don't you think? Getting the best possible terms for your loan is important. I'm happy to know we were able to find you the best offers. Thanks for choosing Ron Westphal Chevy. If we can assist you in any way in the future, please don't hesitate to contact us. Dan Schwebke, General Manager Ron Westphal Chevy 630-898-9630 http://www.WestphalChevy.com

June 28, 2014

No Follow Up or Don't Care On 6/20 I had 2 issues reviewed on my 2014 Sonic RS Sedan the one I wanted follow up on was the alleged repair of marks on the bumper possibly caused More

by uxb2001
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Unknown Name of Person Saying they were the Service Manager
Jul 10, 2014 -

uxb2001 responded

The Manager did contact me I did go to the dealership to meet him where I proceeded to wait in excess of 25 minutes. I left because of the lack of attention. When I returned home I was called by that Manager who explained the wait offered to go to my home and before I could even finish my address he changed his mind and thought it was best I bring back the vehicle, Too bad the General Manager made the experience with The Ron Westphal dealership worse.

Jul 26, 2014 -

uxb2001 responded

Was promised a call from the Owner the week of 7/21. Now 7/25 and no call, it must be that Customer Satisfaction means very little in this organization from the TOP (Owner) DOWN (General Manager, Service Manager, Technicians, Etc,)

June 27, 2014

Quick waiting !!! In my lifetime I have purchased many cars. This was the first time I was in an out in less then 1hr. I think because of the sales person and his mgr h More

by fbrognia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Crunican, Don Friedel
Jul 07, 2014 -

Ron Westphal Chevrolet responded

Hello and thank you for your comments. Glad to find out you are a happy customer! No one likes 'hanging around' a dealership waiting for paperwork. Our goal is to do paperwork promptly and accurately with each and every client. Thanks for choosing Ron Westphal Chevy. We look forward to serving you in the future. Dan Schwebke, General Manager Ron Westphal Chevy 630-898-9630 http://www.WestphalChevy.com

June 18, 2014

Salesmanship I was made to feel comfortable, all questions were answered, and they knew what they were talking about. No hard sales pitch, and I left very satisfi More

by Trree1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 07, 2014 -

Ron Westphal Chevrolet responded

Hello and thank you for your review. Our goal is to make our clients comfortable...I am glad we succeeded! And, I am happy that you appreciated our 'low-key' approach to sales. After all, no one likes a pushy saleman! Thanks for choosing Ron Westphal Chevy. We look forward to serving you in the future. Dan Schwebke, General Manager Ron Westphal Chevy 630-898-9630 http://www.WestphalChevy.com

June 18, 2014

New car, no hassel. I just bought my first new car, and it was the most satisfying experience i would have ever imagine. Not only was Leonard very professional he made th More

by ArtZ82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 07, 2014 -

Ron Westphal Chevrolet responded

Hello and thank you for your review and your purchase...we appreciate both! Yet another glowing review for Leonard...we are so happy to have him on our sales team...glad you enjoyed working with him. Referring clients to us is just about the highest compliment we could get. Our entire staff is proud and flattered by your remarks. Thanks for choosing Ron Westphal Chevy. We look forward to serving you in the future. Dan Schwebke, General Manager Ron Westphal Chevy 630-898-9630 http://www.WestphalChevy.com

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