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Ron Marhofer Buick GMC
North Canton, OH
53 Reviews
At Ron Marhofer Buick GMC, we are dedicated to delivering unparalleled customer service and helping drivers find their perfect vehicle. With a legacy of excellence and a commitment to innovation, we offer an extensive range of new and pre-owned Buick and GMC models. Our knowledgeable team is here to guide you through every step of the car-buying process, ensuring you have a seamless and enjoyable experience. We understand that with so many dealerships available, choosing the right one can be overwhelming. That's why we go above and beyond to provide our drivers with a superior, modern, and stress-free car-buying experience. Whether you're seeking a new Buick or GMC in North Canton or need your current vehicle serviced, our team is here to assist you with professionalism and expertise.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 53 reviews
May 29, 2015
Honest, Fair and Pleasant This dealership is the best I have ever worked with. My husband has been a long time customer. When we got married, he introduced me to Marcus in sale This dealership is the best I have ever worked with. My husband has been a long time customer. When we got married, he introduced me to Marcus in sales. I admit, I was skeptical of all the things my husband told me about Marcus and this dealership. It sounded too good to be true, especially considering some of my previous experiences. My skepticism flew out the window quickly. The people here are friendly and seem genuinely happy to help you. They don't over-price just to negotiate down. In fact, there is no negotiation needed. Their cars are priced fairly to start with, and they show you how they arrived at that number using respected unbiased sources. There's no "let me talk to my sales manager" stuff here. It's all very straight-forward. Marcus will be honest with the differences between different cars and will get you into the right car for you. Even the financing aspect was pleasant. Tristan was great to work with and made the process easy and understandable. This place truly offers customer-based service. More
by GinaH
Employees Worked With
Marcus McMullen (sales), Tristan Stewart (finance)
July 03, 2013
I have been a customer at this dealership since 2003, when it was a Saturn dealership. I will continue to patronize this dealership because of the professionalism, EXCELLENT service, and quality of the v when it was a Saturn dealership. I will continue to patronize this dealership because of the professionalism, EXCELLENT service, and quality of the vehicles sold there. Steve Richards has been my salesman since 2003 and will remain so as long as he works there. The service staff has been EXEMPLARY. I appreciate the follow-up with each appointment from Matt, the service manager. I LOVE that I can schedule a service appointment online...SO convenient! X Thank you for being my GMC dealer! Please keep up the great work! More
by rosebud6950
Employees Worked With
Steve Richards, Alissa, Matt, Terry, Brian, Jim, Marcus, and receptionists.
June 15, 2011
We bought a 2000 Saturn from a private party and thought it would be a good idea to take it to a dealership for a once-over and to fix the items we already knew it needed. Big MISTAKE! They gave us a list o it would be a good idea to take it to a dealership for a once-over and to fix the items we already knew it needed. Big MISTAKE! They gave us a list of over $3500 worth of repairs they said it needed. We paid $900 for the one repair and the inspection. 30 minutes after leaving the car died - from the same thing we just paid them to fix. Upon calling them they refused to help us and told us it was the alternator NOT what they just fixed. They were rude and unwilling to take responsibility. The woman in the repair department was incredibly rude. (We cant remember her name but think it began with an 'A') We then took it to a reputable garage and had there shoddy work corrected. We also had the guy look over the list they gave us and he fixed everything for under $1500. Our car is now like new. Customers BEWARE and BE AWARE!!! Do NOT trust these people. If we can prevent someone else from having to be treated the way we were we will be happy. More
by burlingame
Employees Worked With
Repair Department
