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Rocky Mountain Auto Brokers

Colorado Springs, CO

4.2
2,292 Reviews
Our goal is to make your car buying experience the best possible. Rocky Mountain Auto Brokers virtual dealership offers a wide variety of used cars conveniently located in Colorado Springs, CO. If you are looking to purchase your dream car, you have come to the right place! At Rocky Mountain Auto Brokers, we pride ourselves in being the most reliable and trustworthy Pre-Owned dealer around. Our inventory is filled with some of the sweetest rides you've ever seen! To Schedule Your Service Appointment Now Click Below ! https://www.rockymountainautobrokers.com/xtime.htm
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4929 Carrera Pt

Colorado Springs, CO

80923

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Showing 2,292 reviews

August 22, 2023

Quick fast and easy! Working with Steve was great because I was running a few minutes for my scheduled appointment so I called and Steve quickly adjusted my appointment t More

by marchylljones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex - My Auto Tech Man , Stephen Zornacki
Aug 24, 2023 -

Rocky Mountain Auto Brokers responded

Thank you for your positive review. We appreciate your business! Sylvester Hagan General Sales Manager 719-477-9009

August 22, 2023

They made it right! Lex, Jesus and the team delivered on every commitment and left me with a very positive experience. They have won my business today and in the futur More

by Happy Customer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lex Arencibia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesus
Aug 24, 2023 -

Rocky Mountain Auto Brokers responded

Thank you for letting us know about your experience. We take all complaints and or concerns seriously. Please give me a call as soon as possible to discuss this matter. Sylvester Hagan Genral Sales Manager 719-477-9009

August 21, 2023

I bought my 2014 Ford Edge on June 3rd. 2023. The service was less than stellar and I am still trying to get issues resolved but no one seems to care enough to be in contact with me about t More

by carlsondi54
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Other Employees : Sylvester Hagan, Kaleb Greenup
Aug 24, 2023 -

Rocky Mountain Auto Brokers responded

Thank you for letting us know about your experience. We take all complaints and or concerns seriously. Please give me a call as soon as possible to discuss this matter. Sylvester Hagan Genral Sales Manager 719-477-9009

August 20, 2023

Alex Needs to work on customer service skills and not getting started with the customer More

by jhammittcos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexander Samlaska
Aug 21, 2023 -

Rocky Mountain Auto Brokers responded

Thank you for your positive review. We appreciate your business! Sylvester Hagan General Sales Manager 719-477-9009

August 19, 2023

They know their deals and take care of their customers 100% I will be referring my friend to them!!! More

by CEDRICBRADLEY42
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lex Arencibia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2023 -

Rocky Mountain Auto Brokers responded

Thank you for your positive review. We appreciate your business! Sylvester Hagan General Sales Manager 719-477-9009

August 18, 2023

Amazing service once I finally got a phone call. Bit of issue there with the Auto Trader link. But, once I made a phone call! They were on it. Feels like I got a deal of a lifetime. I live 155 More

by brzy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lex Arencibia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Fitzpatrick
Aug 21, 2023 -

Rocky Mountain Auto Brokers responded

Thank you for your positive review. We appreciate your business! Sylvester Hagan General Sales Manager 719-477-9009

August 18, 2023

Andrew, and Lex we're beyond wonderful! !! I was able to buy the exact vehicle I wanted I will always refer anyone I know buying a car More

by pavongra1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lex Arencibia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Vance
Aug 21, 2023 -

Rocky Mountain Auto Brokers responded

Thank you for your positive review. We appreciate your business! Sylvester Hagan General Sales Manager 719-477-9009

August 18, 2023

I bought a car on my birthday and what a great experience I had. Thank you to Neiman Lee, sales, he even program my cell info into the car, excellent service 👏. I would recommend this dealership again and More

by KIRKANDTERESA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Neiman Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Claudine Kunstt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sylvester Hagan
Aug 21, 2023 -

Rocky Mountain Auto Brokers responded

Thank you for your positive review. We appreciate your business! Sylvester Hagan General Sales Manager 719-477-9009

August 17, 2023

Very pleased dealing with Chuck Dyches. He was very accommodating and found what I was looking for. More

by h1539
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles “Sonny” Dyches
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Dyches
Aug 17, 2023 -

Rocky Mountain Auto Brokers responded

Thank you for your positive review. We appreciate your business! Sylvester Hagan General Sales Manager 719-477-9009

August 17, 2023

If you are looking for a dealership that lies, cheats and scams you, rocky mountain auto brokers (underscored intentionally) will cover you in all of these things without fail. This place is a prime example More

by EAW2013
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Alexander Samlaska
Aug 17, 2023 -

Rocky Mountain Auto Brokers responded

Thank you for letting us know about your experience. We take all complaints and or concerns seriously. Please give me a call as soon as possible to discuss this matter. Sylvester Hagan Genral Sales Manager 719-477-9009

Aug 18, 2023 -

EAW2013 responded

If you really cared or ' take all complaints and or concerns seriously ' you would have called me back after I left a message with both your salesman Alexander and your service manager for you to call me back, the day I came and got the car, ( and also after they had over 2 weeks to fix), to discuss why the car was NOT conditioned as promised, why the brakes were NOT fixed as I was told by Alexander, who said that they were aware of the problem, and also did NOT change the oil, as the sticker falsly stated, and to add insult to injury, was 1 quart short. If you really cared, you would be well aware of the lies and practices of your staff, and none of these things would have been an issue in the first place!! I went to a reputable dealership and had all of these things corrected, and would never trust your dealership to do anything for me in the future, and hope that people will avoid it at all cost!! Thanks for nothing!!!

Aug 18, 2023 -

Rocky Mountain Auto Brokers responded

With all due respect I wasn't aware of any issues you were having until I received your complaint. I'm willing to help you resolve it giving the opportunity to do so. Often times issues can be resolved by contacting upper management to bring them aware of the issue. I'm always available to listen and help in any way possible. If you would like to set up a time for us to discuss the matter, give me, a call. I want to assure you that persons involved will be held accountable. Thanks, Sylvester Hagan General Sales Manager 719-477-9009

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