Back

Rockland Chrysler Dodge Jeep RAM - Service Center

Nanuet, NY

4.4
2,396 Reviews

2,396 Reviews of Rockland Chrysler Dodge Jeep RAM - Service Center

Sort by
December 10, 2021

The waiting room was nice and staff was very friendly. Service did take a while to be completed. More

by TRECHENB12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Morrone
Dec 10, 2021 -

Rockland Chrysler Dodge Jeep RAM responded

We really appreciate your feedback! Thank you for your patronage.

December 09, 2021

GREAT SERVICE IN A TIMELY MANNER. SERVICE DEPARTMENT NEED TO BE MORE RESPECTFUL WITH VEHICLES IN TERMS OF KICKING DOOR AND FINGERPRINTS. More

by MARVYBAP
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2021 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you for taking the time to leave us a great review, Marv! It was a pleasure to work with you, and we look forward to working with you again at Rockland Chrysler Dodge Jeep Ram.

December 09, 2021

The service department was courteous and did a great job investigating the issue I was having with my car. More

by jr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Duke
Dec 10, 2021 -

Rockland Chrysler Dodge Jeep RAM responded

Your positive feedback is greatly appreciated! Our Service Department at Rockland Chrysler Dodge Jeep Ram always aims to provide efficient and professional service to assist with your maintenance needs.

December 09, 2021

Brought my 2021 jeep to express service to get my first oil change under the jeep wave program. Alan St Germain assisted me . Waited in the newly renovated waiting room where I had a coffee and a snack bef More

by Forever young
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan St Germain
Dec 09, 2021 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you for sharing your wonderful review of us here at Rockland Chrysler Dodge Jeep Ram. We are so pleased to read that you had an excellent experience here. Our Service Team strives to provide the best service possible for all our customers.

December 09, 2021

Doesn't return calls, lacks professionalism, careless attitude, incapable of documenting correct information, ignorant, incompetent More

by fmyszak24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
ANTHONY DUKE
Dec 10, 2021 -

Rockland Chrysler Dodge Jeep RAM responded

Hi, Thank you for bringing this to my attention and sharing this feedback about your experience. Rockland Chrysler Dodge Jeep Ram always wants to provide excellent customer care and I would like to address this with you. Could you please contact me at the information below? Best, Robert Karadzas Service Director RKaradzas@rocklandcdjr.com 845-627-3700, ext.354

December 08, 2021

The waiting room is inviting and accomodating for customers while we wait for our vehicles to be serviced. More

by YPEARTREE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Morrone
Dec 08, 2021 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, thank you for sharing your positive feedback about us here at Rockland Chrysler Dodge Jeep Ram. We look forward to serving you again in the future.

December 08, 2021

My recall was taken care of in 45 minutes and Alan was a terrific customer service rep. More

by celeste.hoppeyb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan
Dec 08, 2021 -

Rockland Chrysler Dodge Jeep RAM responded

Rockland Chrysler Dodge Jeep Ram appreciates your kind words and positive rating, Celeste! Thank you for stopping in and have a great day!

December 08, 2021

Al was very friendly and helpful and had my jeep back fast cuz he understood I didn't have a car More

by mrpufnstuf1
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al
Dec 08, 2021 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you for sharing your wonderful review of our Service Team here at Rockland Chrysler Dodge Jeep Ram. We strive to provide fast and efficient services in a timely matter for our customers. We value your business.

December 08, 2021

It was warranty service. Front seat cover replacement. Alan from Service Department was very helpful. More

by atlantismarkm
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan *****
Dec 08, 2021 -

Rockland Chrysler Dodge Jeep RAM responded

Hi there, Your satisfaction means everything to us, so we are thrilled that you found our Service Department to be very helpful. Thank you for choosing Rockland Chrysler Dodge Jeep Ram and we hope to continue to assist with all of your future automotive needs.

December 06, 2021

Thank you for the great service! I was very comfortable in the waiting area while they worked on my car. More

by XELAGEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2021 -

Rockland Chrysler Dodge Jeep RAM responded

Thanks so much for the positive rating and review! We are so glad your experience with us was great and we look forward to working with you again! Have a great day!

...
231
...