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Rizza Cadillac Buick GMC - Service Center
Tinley Park, IL
2,268 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,268 Reviews of Rizza Cadillac Buick GMC - Service Center
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January 19, 2019
As always, great service The young lady that's the service writer is very efficient and accomidated my schedule. Thanks for the great service as usual! Please find out her nam The young lady that's the service writer is very efficient and accomidated my schedule. Thanks for the great service as usual! Please find out her name and thank her again for me. My wife is disabled and had a couple of doctors appointments scheduled the days that my car was in for service. She provided me with a new crossover vehicle, an xt4, for a loaner, which really, really helped. Very considerate! By the way, great way to get current Caddie owners an extended test drive on a new vehicle. The xt4 is GREAT, I just may consider buying one! More
by nursieboi
Verified CustomerEmployees Worked With
Service writer, forgot her name but please find out.
January 18, 2019
Excelent experience Since 1982 through 2019, between Arizona and Illinois I've delt with numerous GM dealerships. About 80% Cadillac's. Your dealership is absolutely the Since 1982 through 2019, between Arizona and Illinois I've delt with numerous GM dealerships. About 80% Cadillac's. Your dealership is absolutely the best I had a pleasure to deal with. Thank you for providing pleasurable experience trough any department of your dealership. More
by LVT1
Employees Worked With
Becky A.
January 17, 2019
Service center I went in for an oil change. I do not have any issues with either the oil change, or customer service. However after the service my car is not drivi I went in for an oil change. I do not have any issues with either the oil change, or customer service. However after the service my car is not driving as smoothly as before .. it’s a new Buick Encore just one year old. More
by Shirin
Employees Worked With
Service
January 17, 2019
Treated like a new car customer I was at Rizza GMC/Buick for simple maintenance. When I ask questions, I always receive answers that are in my best interest. I never feel like I am p I was at Rizza GMC/Buick for simple maintenance. When I ask questions, I always receive answers that are in my best interest. I never feel like I am paying for something I don’t need. More
by Mrs. B
Employees Worked With
Johnny Howard
January 17, 2019
Service Found problems right away. I was able to get my truck fixed right away with out an appointment. Didn’t take long at all. Thanks Found problems right away. I was able to get my truck fixed right away with out an appointment. Didn’t take long at all. Thanks More
by ross.christine
Employees Worked With
John O'Connell
January 16, 2019
This location SAVED me...from Lombard Cadillac’s SCAM! Take my money NOW, after getting my Escalade towed from Heritage Cadillac, (located in Lombard, IL) after paying 1,200 for my vehicle repairs, I still Take my money NOW, after getting my Escalade towed from Heritage Cadillac, (located in Lombard, IL) after paying 1,200 for my vehicle repairs, I still had to tow it to my pride and joy Rizza! Lombard changed my battery and ECM, all my lights (engine, abs, etc.) came on after having none on! They said all these problems were pre existing conditions, total scammage or they didn’t know what to do but charge me more money. Instead I paid for a tow to Rizza, which is my normal location that I take my vehicle to for oil changes and routine maintenance. Now at Rizza they had a courtesy vehicle ready for me, I dropped off my Escalade they FIXED it for 363, and told me get a refund from Heritage Cadillac as they noted on my receipt the repair they did, so I can dispute the charges! I almost had to buy a new vehicle smh, thanks Rizza! Excuse the typos, I’m typing fast ;) More
by DELOREAN
Employees Worked With
Becky
January 16, 2019
Service Very courteous and helpful when I called to make the appointment. When I checked into customer service all the associates were very friendly. Will be Very courteous and helpful when I called to make the appointment. When I checked into customer service all the associates were very friendly. Will be back! More
by Carservice
Employees Worked With
Can’t remember the names who worked customer service
January 16, 2019
Oil Change Danielle O’Connor is awesome....she is always friendly and accommodating. She has exceptional customer service skills. Her knowledge as a Service Ma Danielle O’Connor is awesome....she is always friendly and accommodating. She has exceptional customer service skills. Her knowledge as a Service Manager is reassuring when speaking to her about my concerns. Lavern Young More
by lavern_young
Employees Worked With
Danielle O’Connor
January 14, 2019
Oil Change Dealer completed the oil change quickly and then thoroughly looked into a noise coming from the tailpipe on the right side of vehicle but was unable t Dealer completed the oil change quickly and then thoroughly looked into a noise coming from the tailpipe on the right side of vehicle but was unable to locate the source of the noise More
by MURTZ2
Employees Worked With
Rebecca D'Andrea
January 14, 2019
Excellent service and reaponse Initially I was put in touch with Rizza as I was looking for a place to service a Hummer H1, which there are very few places that specialize. Fortunat Initially I was put in touch with Rizza as I was looking for a place to service a Hummer H1, which there are very few places that specialize. Fortunately I connected with John Howard in the service department who was very helpful in explaining Rizza's capabilities. When I took the vehicle in the check in process was simple, no hidden surprises, and same when the vehicle was done. Would highly recommend Rizza for service of any vehicle. More
by MJO
Employees Worked With
John Howard
