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Rizza Cadillac Buick GMC - Service Center

Tinley Park, IL

4.6
2,268 Reviews

2,268 Reviews of Rizza Cadillac Buick GMC - Service Center

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February 08, 2019

Windshield replacement Called to get price for replacement of my windshield and got the same price as other, so called, cheaper venders but rizza cadillac also offered a l More

by FLYHIGHSKY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle in service.
Feb 11, 2019 -

Rizza Cadillac Buick GMC responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

February 06, 2019

Steering concerns Took time on spur of the moment to get me a car and check all fascists of the steering to make sure ok. Great job More

by Fish3321
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle
Feb 07, 2019 -

Rizza Cadillac Buick GMC responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

February 06, 2019

Best Service Available The service department (Johnny Howard) performed all service as promised and on time. They even washed the car when they were finished. The prices wer More

by ka9fgd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Bakr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnny Howard
Feb 07, 2019 -

Rizza Cadillac Buick GMC responded

Thank you for this great review! We're happy to hear that Johnny took care of you! He is a great asset and we appreciate all that he does. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

February 05, 2019

Oil change and recall Very efficient and very nice staff, facility very clean, thankful to get a loaner car, was very nice that they washed my car. Appreciated that. More

by PattiJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Forgot his name
Feb 07, 2019 -

Rizza Cadillac Buick GMC responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable facility for all our guests during their visit at our dealership. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

February 05, 2019

Always the Best Service Very competent service advisor--helpful in recommending services--prompt and quality service always provided. I would count on getting all of the need More

by Pat114
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle O'Conner
Feb 07, 2019 -

Rizza Cadillac Buick GMC responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

February 03, 2019

Hummer In and out in a timely manner. Always great service. Didnt have an appointment but Kyle did an excellent job of getting me in anyway. More

by NICK.PLACEK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Roady, Jim Allegretti
Feb 05, 2019 -

Rizza Cadillac Buick GMC responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

February 02, 2019

Service experience Becky did a nice job for me checking the car in and when it was finished Car was done on time and with no problems More

by KBUILD49
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky
Feb 05, 2019 -

Rizza Cadillac Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

February 01, 2019

Exceptionsl Kyle was outstanding, clearly explaining maintense options in addition to routine oil change. Felt no pressure or upselling just logical explanation o More

by ROBERTMPOZDOL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle shop service desk coordinator.
Feb 05, 2019 -

Rizza Cadillac Buick GMC responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

January 31, 2019

Professional and always very helpful Everytime I have taken my vehicle to Rizza Cadillac in Tinley Park they are always pleasant and processional. They take care of things needed and alwa More

by Repair
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle in service
Feb 01, 2019 -

Rizza Cadillac Buick GMC responded

Thank you for the positive review and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

January 30, 2019

Excellent quick service The whole atmosphere was geared towards a great experience for the customer. Often this is just smoke and mirrors but not the case here. Top notch fa More

by Denali16
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle
Jan 31, 2019 -

Rizza Cadillac Buick GMC responded

Thank you so much for taking the time to share your feedback with us. I am happy to hear that you were pleased with our customer service and facilities. Please feel free to contact us or stop by for a visit if you need any assistance. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

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