Rizza Cadillac Buick GMC - Service Center

Oil change/ check engine light Everything was great. No issues. They found the issue which was minor and got it corrected quickly. Initially thought they were going to have to keep Everything was great. No issues. They found the issue which was minor and got it corrected quickly. Initially thought they were going to have to keep my car overnight but got it back I a few hours. More

Sensor issue Called service on a Wednesday. Explained issues. Danielle from service told me to bring car in. This was approximately 8:15am. Immediately brought c Called service on a Wednesday. Explained issues. Danielle from service told me to bring car in. This was approximately 8:15am. Immediately brought car to Rizza service on 159th street. Was told by Danielle that after diagnosing issue she would call. Received call from her, she explained problem and would call when car was ready. Received call several hours latet from Danielle. She said another issue with sensor, a cable, would also have to be replaced and that part wouldn’t be available until Thursday. Danielle called Thursday morning and said car would be ready sometime in the afternoon. Picked up car late Thursday afternoon. Issues seem to have been resolved. During this process Danielle kept me in the loop and was very helpful. In my opinion, Danielle, and all others I have dealt with the service department have been helpful and do a very good job!!! More

Great service The service was quick, all-encompassing, and excellent. The service employees were friendly and did everything to make servicing my car enjoyable and The service was quick, all-encompassing, and excellent. The service employees were friendly and did everything to make servicing my car enjoyable and very quick. More

Steering Fortunately the problem turned out to be nothing major. Just a loose bolt. Had it repaired and back to me in just a couple hours. They were nice enoug Fortunately the problem turned out to be nothing major. Just a loose bolt. Had it repaired and back to me in just a couple hours. They were nice enough to give me a loaner just in the event they need to keep It overnight. No stress More

Excellent Danyelle in service department was pleasant as always and made my service experience excellent as usual. I really appreciate the information the servi Danyelle in service department was pleasant as always and made my service experience excellent as usual. I really appreciate the information the service department provides concerning upcoming required maintenance More

Jumping out window because driver side had a broken latch. Mr. John Howard is so friendly and welcoming that it was a pleasure to have our car serviced there. Donuts and hot coffee can also entice a customer o Mr. John Howard is so friendly and welcoming that it was a pleasure to have our car serviced there. Donuts and hot coffee can also entice a customer on a freezingly cold day. Thank you Mr. Howard and your capable and terrific staff. Blessings. More

GMC Terrain In the -50 degree weather my car needed a jump. My son tried opening the hood and broke the hood release. I called and Kyle immediately got my car in In the -50 degree weather my car needed a jump. My son tried opening the hood and broke the hood release. I called and Kyle immediately got my car in to be looked at. The part was not able to be delivered for 5 days due to the weekend. He set me up with a Courtesy car which made my life so much easier and noticed there was a recall that hadn't been fixed on my car. That was also taken care of. Totally satisfied More

Courteous - quick service Coldest day of the year in recorded history - having trouble with battery. Came in without appointment and was taken care quickly and efficiently - w Coldest day of the year in recorded history - having trouble with battery. Came in without appointment and was taken care quickly and efficiently - while waiting. More

Good service I’ve had a good experience and on time service.Everyone has been friendly.And if I need a loaner they make one available especially Daniell. I’ve had a good experience and on time service.Everyone has been friendly.And if I need a loaner they make one available especially Daniell. More

Impressed I received a loaner since my car would be in for multiple days. I was impressed they put a car scraper in the backseat for me just in case I was caug I received a loaner since my car would be in for multiple days. I was impressed they put a car scraper in the backseat for me just in case I was caught in the snow. It's little touchs like that that make you feel special. More