Rizza Cadillac Buick GMC - Service Center
Tinley Park, IL
2,268 Reviews of Rizza Cadillac Buick GMC - Service Center
Great Service!😃 Driving to work and the engine light came on saying that my ATS Cadillac was at reduced power. Step on the gas and my Cadillac seemed like it wanted t Driving to work and the engine light came on saying that my ATS Cadillac was at reduced power. Step on the gas and my Cadillac seemed like it wanted to slow down and come to a stop! Scary!!! Becky D’Andrea at Rizza Cadillac gave me a beautiful, expensive, luxurious, red, SUV loaner right away, handled my extended warranty, and replaced the fuel pump. My Cadillac runs great again, all thanks to Becky D’Andrea and Rizza Cadillac. More
Wheel Lock Informed the Service Desk rep that I did not require a vehicle wash as the truck was hand washed the prior day. My truck was washed. Then next day I Informed the Service Desk rep that I did not require a vehicle wash as the truck was hand washed the prior day. My truck was washed. Then next day I noticed that the rear passenger tires wheel lock lug nut was not tightened at all and was about to fall off. More
Great people and service but a little pricy. The ladies were very friendly and explained the services in detail. Becky even went further to look up a rebate and filled it out for me so all I had The ladies were very friendly and explained the services in detail. Becky even went further to look up a rebate and filled it out for me so all I had to do was put a stamp on the letter. Everyone I came in contact with was helpful and friendly. Great service!! A little “Hefty” in the price department though. More
Recall Very easy drop off, quick in & out, excellent explanation of rental car and my car was done much earlier than I excepted, so I was very happy Very easy drop off, quick in & out, excellent explanation of rental car and my car was done much earlier than I excepted, so I was very happy More
Fix a few bugs I made an appointment to have a few minor items repaired, Danielle and service was extremely accommodating and made me feel as if I was the only custo I made an appointment to have a few minor items repaired, Danielle and service was extremely accommodating and made me feel as if I was the only customer that day I can’t say enough as far as how I’m treated when I go to this dealer I tell everybody the same recommend them to go there More
Gr8 service Took in because of noise from rear around 10-30 mph. Scheduling an appointment was easy and also requested a loaner vehicle so I can go to work while Took in because of noise from rear around 10-30 mph. Scheduling an appointment was easy and also requested a loaner vehicle so I can go to work while the vehicle is being inspected. Conclusion- differential failed and replaced. Runs like new. Thanks. More
Awesome It’s all about the people. Kyle is wonderful. The rest of the staff in service are great. End product is really good. I would come back again. It’s all about the people. Kyle is wonderful. The rest of the staff in service are great. End product is really good. I would come back again. More
Best service EVER !! There is NO dealership that compares to Rizza Cadillac !! I've been going there now for over 10yrs. And I will continue to buy my vehicles there. There is NO dealership that compares to Rizza Cadillac !! I've been going there now for over 10yrs. And I will continue to buy my vehicles there. More
Satisfied customers From the time we made the initial call to schedule the service until the call to pick up the car we experienced excellent customer service. From the time we made the initial call to schedule the service until the call to pick up the car we experienced excellent customer service. More
You feel like a number here, not a person. I was never given the print out of my car. I have no info on my car and what was going on... brakes... tires... fluid levels etc. I was never given th I was never given the print out of my car. I have no info on my car and what was going on... brakes... tires... fluid levels etc. I was never given that information and rushed out. Extremely overpriced for an oil change even with synthetic oil. Other dealerships I’m seeing are 33$ less.... so that’s ridiculous. More