Rizza Cadillac Buick GMC - Service Center

Great service department Daniele O’connor Service Consultant was very informative and explained all aspects for my ATS. Excellent Consultant. Service department and waiting ro Daniele O’connor Service Consultant was very informative and explained all aspects for my ATS. Excellent Consultant. Service department and waiting room very clean and peaceful. Thank You for Great service More

Excellence!! Every time I go into Rizza for anthying. I feel welcomed and appreciated as a customer! Not like most companies, employees walking around like they do Every time I go into Rizza for anthying. I feel welcomed and appreciated as a customer! Not like most companies, employees walking around like they don't appreciate their job. Rizza employees always greet you with a smile. It is a pleasure of mine to do business with them. Not to mention, my husband's 2016 we purchased friom them off the show room floor! Great car!! More

Worst service I have ever experienced! It does not deserve I made an appointment to have my oil changed. It was confirmed for 7:30 am, dropped the car off at 7:20 am. I did not get any calls or updates. I h I made an appointment to have my oil changed. It was confirmed for 7:30 am, dropped the car off at 7:20 am. I did not get any calls or updates. I had to call several times to find out why my car was not ready. I did not get my car back until 2:30 PM. An oil change took 7 hours!!! I asked why it took so long and I was told, because I did not tell THEM I needed my car back right away and that "walk in customers" that wait get their cars serviced first because they wait there?!! That makes NO SENSE at all! So what is the point of making an appointment if you are going to keep my car all day?! As an owner of 2 Cadillac vehicles I am so disappointed with this dealership, service and brand. Cadillac is supposed to be a top quality/luxury vehicle and I expected the service to be the same. I was wrong. So much so that if this is the service I can expect, then I will not be purchasing another Cadillac vehicle again. I am soon to be in the market to trade in and buy 2 new cars in the next 12 months. But I am 100% sure that BMW, Mercedes or any other luxury vehicle dealership will be happy to get my business and provide better service. So Dissapointed! More

In for service,always treated well Danielle O'Connor is an A+ service consultant. She is very thorough and gives You great recommendations to keep Your vehicle in great running condit Danielle O'Connor is an A+ service consultant. She is very thorough and gives You great recommendations to keep Your vehicle in great running condition. More

Overly Pleased!! Whenever I walk into the service department I am always greeted with a smile and great customer servicd. My car issues are always resolved. No complai Whenever I walk into the service department I am always greeted with a smile and great customer servicd. My car issues are always resolved. No complaints from me and John Howard is remarkably great. He keep you smiling!! Excellent customer service always! Thanks John Howard!! More

Very good. Great customer service When ever we need a loaner Danielle Always gets us one. She is the best at what she does. She is Always there to help us. Her follow up and everything When ever we need a loaner Danielle Always gets us one. She is the best at what she does. She is Always there to help us. Her follow up and everything makes the experience great. More

Quick and courteous service. This dealership gives me great and courteous service. Danielle who is usually my service tech goes out of her way to make I understand what is require This dealership gives me great and courteous service. Danielle who is usually my service tech goes out of her way to make I understand what is required and ensures my visit is complete. More

Effection check-in and service to car. Station to detail and willingness to provide rebate on services provided. I have serviced this car a number of times at Rizza and well pleased each ti Station to detail and willingness to provide rebate on services provided. I have serviced this car a number of times at Rizza and well pleased each time. More

Great customer service Danielle O’Connor really made the service experience exceptional she made things simple and I was in and out in a timely fashion great job Danielle O’Connor really made the service experience exceptional she made things simple and I was in and out in a timely fashion great job More

Excellent Danielle O'Connor was awesome. Kept me up to date on status. Friendly service. She worked the schedule out so I could use the rental car. Danielle O'Connor was awesome. Kept me up to date on status. Friendly service. She worked the schedule out so I could use the rental car. More