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Rizza Cadillac Buick GMC

Tinley Park, IL

4.6
3,675 Reviews
Welcome to Rizza Buick GMC Cadillac, serving the Tinley Park area with a wide selection of new Buick, Cadillac, GMC vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Buick, Cadillac, GMC that is right for you.
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8425 West 159th Street

Tinley Park, IL

60477

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Showing 3,675 reviews

July 31, 2022

Larry Papp is a gentleman. Felt absolutely safe and comfortable. He was extremely knowledgeable and polite. In my opinion Larry Papp could teach a course in sales. The right wa More

by MARYFRANCES1020
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Papp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Papp
Aug 03, 2022 -

Rizza Cadillac Buick GMC responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and I appreciate everything that they do. I will be sure to pass on your very kind compliments and I encourage you to call or stop by if there is anything else that I can do for you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

July 30, 2022

I recently switched over to your service department from Schaumberg and wow, you guys are amazing! You figured out what was wrong with my xt4 in 1 appointment; I had my car serviced 40x at the other place a More

by jilldanachicago
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2022 -

Rizza Cadillac Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

July 30, 2022

The Service Coordinator that worked with me was excellent. She helped to decrease the inconvenience of my car being kept overnight. More

by SLP000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2022 -

Rizza Cadillac Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

July 28, 2022

I took my car in for an alignment and it came out worse than when it went in they're trying to blame it on my tires I replaced it with new tires and my alignment was still way off turns out I needed upper More

by Randyantes1
Customer Service
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Becky Aboswielem
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Monahan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2022 -

Rizza Cadillac Buick GMC responded

I am not pleased to hear of the incident you've described in this review. I want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact me at your earliest convenience. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

July 28, 2022

This dealer air scam artists they just want your money and don't care about your service More

by Randyantes1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Becky Aboswielem
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Monahan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2022 -

Randyantes1 responded

Very disrespectful service writers very poor service from entry to exit and very poor quality work mechanic should be dismissed if what the service writer tells me

Jul 28, 2022 -

Rizza Cadillac Buick GMC responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

Jul 29, 2022 -

Randyantes1 responded

I am willing to accept a refund in the form of in-house credit per se for service or for parts

Jul 29, 2022 -

Randyantes1 responded

I'm willing to accept in-house credit for future service or from the parts department

Jul 29, 2022 -

Randyantes1 responded

Total disrespect for customer lies from service writer you can contact me by phone I am willing to accept in-house credit for parts and or service thank you

July 28, 2022

My vehicle was repaired in a timely manner l received updates which l greatly appreciated More

by KCATLEDGE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2022 -

Rizza Cadillac Buick GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

July 27, 2022

Great place of business, Larry Papp was a very knowledgeable Representative. I will definitely recommend my friends and family! More

by Edna812
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Papp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2022 -

Rizza Cadillac Buick GMC responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

July 27, 2022

Good, honest, knowledgeable salespeople willing to work with you to get the deal you want done. More

by Vtroia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bert Dutcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marty “Coach” Nowak
Jul 28, 2022 -

Rizza Cadillac Buick GMC responded

Thank you for this amazing review! I really appreciate your business. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

July 27, 2022

"Coach" Marty Nowak and the entire team have been excellent to deal with Marty is knowledgeable and personable. No high pressure sales. They work with the buyer and make sure you are satisfied. Great More

by pytlewski.j
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bert Dutcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Lorenzo, Marty “Coach” Nowak
Jul 27, 2022 -

pytlewski.j responded

Glad to deal the entire team at Rizza. Coach was great to deal with during and after our purchase.

Jul 28, 2022 -

Rizza Cadillac Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

July 26, 2022

I just want to start off by saying I hate car shopping. It’s stressful and takes too long with all the xx you have to go through at a dealership. Then things changed when I walked in and came across Mart More

by SuperCool45
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty “Coach” Nowak
Jul 28, 2022 -

Rizza Cadillac Buick GMC responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and I appreciate everything that they do. I will be sure to pass on your very kind compliments and I encourage you to call or stop by if there is anything else that I can do for you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

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