Riverhead Toyota

Used vehicle purchase I have dealt with Toyota dealerships before offshore and have found their quality to be far above average. The Riverhead dealership clearly continues I have dealt with Toyota dealerships before offshore and have found their quality to be far above average. The Riverhead dealership clearly continues to demonstrates Toyota’s global commitment to quality and leadership, thanks More

Great experience.....no pressure!! Craig made this process run very smoothly. He was patient and answered all of our questions. Would highly recommend your next purchase with him. The Craig made this process run very smoothly. He was patient and answered all of our questions. Would highly recommend your next purchase with him. The process is stressful enough and he added no additional stress . When it is time we will be a returning customer!! More

Great experience This is the second Toyota I purchased from Riverhead Toyota both from Dan Gladd, both great experiences. Dan worked with me to make sure the I ended u This is the second Toyota I purchased from Riverhead Toyota both from Dan Gladd, both great experiences. Dan worked with me to make sure the I ended up with the right truck, no haggling involved. Dan's manager Craig and Peter in finance were also very helpful. Couldn't have gone better. More

Great Sales person at Riverhead Toyota I worked with a up front, down to earth, straight forward salesman who listened to me. He did not try to sell me things I did not want and was able t I worked with a up front, down to earth, straight forward salesman who listened to me. He did not try to sell me things I did not want and was able to get me the right price without a whole lot of haggling. This has not been my experience at many other dealers I had been to over the very same weekend. A no BS deal was struck with enjoyment and pleasure and no pressure. The managers and owners of this dealership should be proud to have salesman like Charles Mburu on staff I thank them. I would recommend others to go to this dealership even though it is out of my way and possible out of theirs to get the better service. More

New Camry I went online shopping first, then went to this dealer. Joel, Jamie, Craig and Matt were very professional handling my purchase. It all went very smoo I went online shopping first, then went to this dealer. Joel, Jamie, Craig and Matt were very professional handling my purchase. It all went very smoothly. More

Prius C I purchased a slightly used Prius C. Mr. Cohen was knowledgeable and always courteous, did not pressure me in any way, We closed the deal quickly. I purchased a slightly used Prius C. Mr. Cohen was knowledgeable and always courteous, did not pressure me in any way, We closed the deal quickly. More

Friendly people, good experience The whole experience was helpful and easy from the beginning to the end! Great job guys. No pressure, and good support thru the whole process. The whole experience was helpful and easy from the beginning to the end! Great job guys. No pressure, and good support thru the whole process. More

Great experience As always experience was smooth, comfortable and fast. Dan and finance rep did a great job. Dan was kind enough to hold my car an a handshake and had As always experience was smooth, comfortable and fast. Dan and finance rep did a great job. Dan was kind enough to hold my car an a handshake and had it ready when I got there. Smooth as always More

Poor customer service - UPDATED Had to leave a message for service to setup safety recall for my 2010 Prius. Two hours later, no call back, so I called again and was told it would ta Had to leave a message for service to setup safety recall for my 2010 Prius. Two hours later, no call back, so I called again and was told it would take 8 hours while I wait for Toyota to perform the work. When I pressed and told them when I lived in Wantagh, 2 Nassau County dealers told me 2 hours. I then got an answer of 3 hour wait which is unacceptable. No explanation given as to why in Nassau it takes 2 hours to fix and in Riverhead, the same repair takes 3 hours. As I result, I will not have the service done. Never going back to RIverhead Toyota for service or a new car. UPDATE: within 10 minutes of my Yelp review post (same as above), management reached out to me and rectified the situation. More

Best car buying experience ever! Professional, friendly, honest, and the "best ease of doing business" with experience I have ever seen. From the charming and helpful recepti Professional, friendly, honest, and the "best ease of doing business" with experience I have ever seen. From the charming and helpful receptionist, to your manager Joel Minichiello, and our salesman, David Zak, we were treated with a warmth and friendliness that made us feel like we were part of the Riverhead Toyota family. (Finance Mgr. Included!) Riverhead Toyota has made a customer for life- and an avid fan! Keep up the good work! More