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Right Honda

Scottsdale, AZ

Overview
Employees
Reviews
Vehicles
4.5
2,984 Reviews
Right Honda is a Dealership with a primary focus of Customer Satisfaction. We are able to maintain such a high level of customer satisfaction by retaining our employees. Some of our sales staff has been with us for over 16 years and the average active time for a sales person is 8 years and counting. You combine a happy employee with a Happy customer and it is a recipe for success. The biggest honor that Honda gives its Dealerships is the Prestige Presidents Award Elite which Right Honda has received. We also strive in being and maintaining the #1 Retail Dealer rank not only in AZ but in the surrounding 4 states. This we accomplish by giving our customers a great price and a great experience. Try us out and you will not regret the buying experience that you will get here at Right Honda.
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7875 E Frank Lloyd Wright Blvd

Scottsdale, AZ

85260

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Showing 2,984 reviews

December 24, 2024

Has sent about 15 reviews so until I do this it won’t go away. Seemed awfully long for a recall they told me it would be 3-6 hours ended up being 3. More

by megan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Decker
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December 24, 2024

Sales people are polite helpful and knowledgeable. Showing me all the mechanics of the preowned car I purchased. More

by Janyoga
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Purchase Time
Recommend Dealer
Yes
Employees Worked With
Amiel and Joseph
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December 24, 2024

Very quick service Completely Knowledgeable staff Good interaction with customers Clear explanation of the work done on the vehicle More

by Geetha Yekanath
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
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December 24, 2024

They figured out and fixed all of the issues that Bell Honda was unable to over a seven month. Period. More

by angelazimsky
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I did not work with this person
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Feb 06, 2025 -

angelazimsky responded

I reached out to Gwen 08/01/24, at that email, with no response. Email below: I am writing to express my profound disappointment with the service department at Bell Honda. Despite my high expectations based on the dealership’s reputation, my recent experience was unsatisfactory. The service I received was not only delayed but also fell short of the promised quality. Communication was poor, and my concerns were not addressed in a timely manner. This experience has significantly affected my confidence in Bell Honda’s ability to provide reliable and efficient service, and I hope to see improvements in these areas in the future. Despite having the alignment redone due to initial poor quality, the issue remains unresolved. The service department’s efforts did not correct the problem, resulting in continued driving difficulties. This recurring issue not only reflects poorly on the quality of service provided but also causes unnecessary inconvenience. I urge you to address this matter promptly and ensure that a thorough and effective solution is implemented. After having the alignment addressed twice by your service department, the issue persisted and ultimately required a third party correction at Firestone. These repeated failures and the necessity for additional repair work have resulted in significant inconvenience and frustration. I kindly request a refund for the alignment service and compensation for the errors made by your service team, in order to rectify the situation and restore my confidence in your dealership’s commitment to quality service. While the request to receive a refund for the incomplete alignment service is expected, I'm also seeking compensation for the considerable energy, time, gas, and stress incurred as a result of these ongoing issues. The repeated visits and unresolved problems have significantly impacted my daily routine and well-being. I trust you will consider these factors in your assessment and provide appropriate compensation to address the full extent of the inconvenience experienced. Thank you for your understanding and cooperation in this matter. As a loyal customer who has purchased three vehicles from Bell Honda, I have consistently enjoyed positive experiences with your dealership. However, my recent experience with the 2024 Honda CR-V has been exceptionally disappointing. The service provided fell significantly short of the high standards I have come to expect, and this has affected my perception of your dealership. I hope this feedback is taken seriously and that measures are taken to address the issues encountered, in order to prevent similar experiences for future customers. Additionally, the ongoing failure to address a persistent radiator leak is a separate but significant issue that has compounded. Despite multiple visits, this critical problem remained unresolved, and my concerns have not been adequately addressed. This repeated oversight and lack of effective communication have left me feeling unheard. I am requesting a copy of my full service history, as promised by Justin that was to be provided by Daisy. Despite this commitment, I have yet to receive the documentation. I would like to review the check-in sheets from previous visits to confirm whether any service personnel noted a smell of coolant, as indicated by Justin. Receiving this information is crucial for addressing ongoing concerns with my vehicle. I appreciate your prompt attention to this request. Thank you for your time and I look forward to your response. I also emailed Gwen on Monday, February 3 with no response. Today, 2/06/25, the alignment is off, pulling to the right with loud suspension noise. I don’t want this car anymore. Any mechanic will tell you that having an issue for 16,000 miles is gonna put wear and tear on all of the other suspension mechanical parts that’s not to mention the radiator leak that was missed for over 15,000 miles.

December 23, 2024

They always take great care of my car. They are Friendly, Helpful and accommodating. Thank you More

by abcrider16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ, Jason Decker
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December 23, 2024

Always excellent service! Steven Yazzi is great! I appreciate the customer service. The dealership is always friendly, clean, and transparent about services and wait times. More

by brookeninneman
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Steve Yazzi
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December 23, 2024

I had a great car buying experience with our sales person Gibby. He was very helpful and explained all details to us with the different options and answered all my questions. I am very satisfied with my 2025 More

by anaebbat
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gibby
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November 15, 2024

Excellent service at Right Honda where we just purchased a 2025 car. Thank you Joe Miele for all your patience and clearly shared knowledge about the vehicle. Our appreciation also goes to Tyler for his g More

by RG
Recommend Dealer
Yes
Employees Worked With
Joe, Tyler
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November 13, 2024

I recently had the pleasure of working with Daniel Trout at Right Honda in Scottsdale, Arizona, and I couldn’t be more impressed with his professionalism and customer service. From the moment I walked in, D More

by rx3roman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Troutt
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November 04, 2024

My experience is always great at Honda! Tim is a caring and professional service manager along with everyone else in the Honda Service Department. I never hesitate to recommend Honda se More

by andry3050
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy C Hatcher, Jason Decker
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