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Right Honda

Scottsdale, AZ

4.4
2,991 Reviews
Right Honda is a Dealership with a primary focus of Customer Satisfaction. We are able to maintain such a high level of customer satisfaction by retaining our employees. Some of our sales staff has been with us for over 16 years and the average active time for a sales person is 8 years and counting. You combine a happy employee with a Happy customer and it is a recipe for success. The biggest honor that Honda gives its Dealerships is the Prestige Presidents Award Elite which Right Honda has received. We also strive in being and maintaining the #1 Retail Dealer rank not only in AZ but in the surrounding 4 states. This we accomplish by giving our customers a great price and a great experience. Try us out and you will not regret the buying experience that you will get here at Right Honda.
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7875 E Frank Lloyd Wright Blvd

Scottsdale, AZ

85260

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Showing 2,991 reviews

September 13, 2012

You know that feeling that you just got reamed when you walk out of finance when you purchase a car? Well not here! Scott was awesome, I told him what I was looking for, and he didn't pull up 5 other cars More

by lilmnstr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Ford (sales) and Jose Vallecillo (finance)
Sep 13, 2012 -

Right Honda responded

Thank you very much for your comments, the are greatly appreciated. please let me know if there is anything we can do for you in the future. Thanks again for your business. Darrel Deak General Manager Right Honda dsdeak@righthonda.com 480-778-2460

September 06, 2012

The service center was able to get my car in for repairs immediately. They made sure someone was with me at all times so I never felt left wondering what was going on while I was there. I was seen to a rent More

by cherylyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Hatcher
September 06, 2012

I had worked with Larry and Right Honda in the past and had been very impressed with my first purchase. I intended to return this time to get a new Pilot due to our growing family, and I am very happy I di More

by jfrog75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Egnor
September 06, 2012

My wife and I were very pleased with the service in sales My wife and I were very pleased with the service in sales we experianced with Right Honda. Everthing that was promised was delivered above and beyo More

by tim j. brown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
adrien malamitsas
September 03, 2012

Of course they tried many of the old tricks but came up with good numbers and a decent deal. However, the experience started going downhill when I questioned the deal and they started being very rude. Bran More

by ewoolf
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brandon
Sep 03, 2012 -

Right Honda responded

First of all, let me apologize for the experience you had at our dealership. Customer service is very important to us at Right Honda, and is something we strive for. Please let us know if there is anything to make it up to you so we can gain you as a Right Honda customer. Thanks for the opportunity, our loss. Darrel Deak General Manager Right Honda dsdeak@righthonda.com 480-778-2460

September 01, 2012

I was contemplating upgrading my 2008 Accord with high miles for a new one. After working with Tate and Justin they were able to make a deal I was comfortable with. I love my new car! Mike did the paper More

by alyssak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tate, Justin, and Mike
Sep 01, 2012 -

Right Honda responded

Thank you very much for your review. Please let me know if there is anything I can do for you in the future. Thanks again for your business, it is greatly appreciated. Darrel Deak General Manager Right Honda dsdeak@righthonda.com 480-778-2460

August 31, 2012

I have been an customer of Honda for 17 years. Recently my 2001 Honda Accord broke and the best option was to purchase a new vehicle. From the 1st time I stepped on the property I was greeted with a sm More

by mkrubenstein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kareem McCleskey & Chris
Aug 31, 2012 -

Right Honda responded

Thank you for your response, I really appreciate it. Customer Satisfaction is our number one goal at Right Honda. Please let me know if I can do anything for you in the future. Thanks again for your business. Darrel Deak Right Honda General Manager dsdeak@righthonda.com 480-778-2460

August 30, 2012

I purchased my 2010 Honda Pilot from Gary at Right Honda recently. My whole experience from start to the time I drove my new Pilot home was wonderful. I found the vehicle I liked, Gary negotiated the numb More

by mmbovee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Kravetz
Aug 30, 2012 -

Right Honda responded

Thank you for the review, it is greatly appreciated. Customer service is our number one goal at Right Honda. Please let me know if there is anything I can do for you in the future. Thanks again for the business. Darrel Deak General Manager RIGHT HONDA dsdeak@righthonda.com 480-778-2460

August 30, 2012

It was a completely enjoyable car purchasing experience. It is a very nice dealership with very friendly employees. They were efficient and did not waste my time which is very important to me. More

by tfrutkin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Morse
Aug 30, 2012 -

Right Honda responded

Thank you for the review, it is greatly appreciated. Customer service is our number one goal at Right Honda. Please let me know if there is anything I can do for you in the future. Thanks again for the business. Darrel Deak General Manager RIGHT HONDA dsdeak@righthonda.com 480-778-2460

August 29, 2012

I hate taking my car there for a oil change because of the fear of being hounded by the sales people there. This week was my worst experience ever. When I go to get my oil changed I usually ask how long i More

by susaneagle1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Will
Aug 29, 2012 -

Right Honda responded

We take pride in providing a great customer experience and we're sorry to hear about your negative experience. We would like the opportunity to make it up to you! Please call me to discuss this issue directly, thank you so much! Darrel Deak Right Honda General Manager (480) 778-2440

Aug 29, 2012 -

Right Honda responded

Please allow me to apologize again for the experience you had in my service department. We are makeing several changes to our process to help this type of situation. I want all of our customers to be comfortable and happy while at our dealership. Here is my direct line at the dealership, and if there is anything I can do for you in the future please do not hesitate to call me. Thanks again for your business. Darrel Deak GM Right Honda Direct #480-778-2460

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