Rick McGill's Airport Toyota
Alcoa, TN
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1,103 Reviews of Rick McGill's Airport Toyota
Great customer service Our experience at Airport Toyota was very good. Our car was finished on time and done well. We appreciate the knowledgeable staff very much. Thanks! Our experience at Airport Toyota was very good. Our car was finished on time and done well. We appreciate the knowledgeable staff very much. Thanks! More
Excellent as always. As always, Rick McGill Airport Toyota was efficient and friendly. I never feel like they are ripping me off by adding on costs. I can trust them. As always, Rick McGill Airport Toyota was efficient and friendly. I never feel like they are ripping me off by adding on costs. I can trust them. More
Bad experience with this dealership I bought a 2011 jeep from them and I've only had it around 6 months and put around 10,000 miles on it.. well around Christmas I had trouble I had an I bought a 2011 jeep from them and I've only had it around 6 months and put around 10,000 miles on it.. well around Christmas I had trouble I had an oil leak lifters ticking and most likely bad rod bearings.. I drove from Virginia to Knoxville to the dealership basically for them to tell me theres nothing they can do and youd be better off going somewhere else.. so now I'm gonna be out a vehicle until I have the money to fix it myself.. They dont warranty all there used vehicles just the Toyotas so think smart when you buy and goto another dealership on the airport mile cause take it from my word and bad experience. Yours truly, a very dissatisfied customer More
Great Experience We visited Rick McGill's Toyota on 1-8-19 to look for a new Camry. Doug Hicks answered all our questions and explained all the features of the new Cam We visited Rick McGill's Toyota on 1-8-19 to look for a new Camry. Doug Hicks answered all our questions and explained all the features of the new Camry. We went on two tests drives and decided to purchase a 2019 Camry LE. Doug went over everything with us, explained how all the electronics worked, we could not have asked for better treatment. When we are ready for another new Toyota Doug will be the first one we call. More
Best salesman ever dealt with Salesman soft spoken, knowledgeable & nice. Hope they ‘re true to their word; new car driven by employee or owner home daily so has few scuffs that pr Salesman soft spoken, knowledgeable & nice. Hope they ‘re true to their word; new car driven by employee or owner home daily so has few scuffs that promised to repair. Have yet to hear & hope to soon More
Lasting purchase experience! Purchased a Toyota Tacoma on my terms. Great people to deal with. Jeremy Webb, salesman, was very friendly, respectful, and knowledgeable. He worked Purchased a Toyota Tacoma on my terms. Great people to deal with. Jeremy Webb, salesman, was very friendly, respectful, and knowledgeable. He worked patiently hard to get the right deal for me. Also made sure I left with satisfaction. More
Good job The service advisers always take care of me. That's the reason I continue to take both of my cars there and I really appreciate that. The service advisers always take care of me. That's the reason I continue to take both of my cars there and I really appreciate that. More
Service Appointment Review Scheduled routine oil change service. Easy to schedule convenient time and car service began as scheduled and was completed quickly. Shannon Gilmore a Scheduled routine oil change service. Easy to schedule convenient time and car service began as scheduled and was completed quickly. Shannon Gilmore always makes me feel welcome and valued as a customer! More
Repair recommendations for older model Toyota Service department checked vehicle for repairs it needed. They were very honest and straight forward. Repairs could have been done but would probably Service department checked vehicle for repairs it needed. They were very honest and straight forward. Repairs could have been done but would probably not last long did to age of vehicle. They could have fixed it, took my money and soon I would have same problems. Very honest informing me l would be wasting my money. More
Great Service I have had Toyota’s for several years and have always had my service done at Rick McGill Toyota. The service personnel, from check in to mechanics, ar I have had Toyota’s for several years and have always had my service done at Rick McGill Toyota. The service personnel, from check in to mechanics, are always friendly and helpful. I have never known them to recommend useless repairs. They always worked to repair any problems as efficiently and economical as possible. More