Rick McGill's Airport Toyota

Great Service We went into the dealership just looking, and we ended up walking out with my dream car. Herb and the other associates were beyond helpful, very frien We went into the dealership just looking, and we ended up walking out with my dream car. Herb and the other associates were beyond helpful, very friendly, and made sure we were comfortable with our purchase! I would highly recommend them! More

Great service Painless, fast, friendly and honest. Would go back again. Brad couldn’t have been more helpful Would recommend to friends and family. Thank you Brad Painless, fast, friendly and honest. Would go back again. Brad couldn’t have been more helpful Would recommend to friends and family. Thank you Brad. More

Superb Service Robbyn Hicks checked me in and when she saw that the service was an estimated four hour job she asked if I would like a car so I didn't have to wait s Robbyn Hicks checked me in and when she saw that the service was an estimated four hour job she asked if I would like a car so I didn't have to wait so long in the waiting room. She called Enterprise and they picked me up and provided a car so I could go take care of some things while my car was in the shop. Every time I've brought the car in Robbyn has bee very friendly and helpful. More

Excellent Customer Service Rick McGill has always been excellent with us. If we are buying a car or getting the car serviced. There top notch at customer service! Rick McGill has always been excellent with us. If we are buying a car or getting the car serviced. There top notch at customer service! More

Pleasant people Friendly welcome. Efficient information collection using ipad. Adequate waiting room. Employee quickly cleaned up spill made by. customer. Suitable wa Friendly welcome. Efficient information collection using ipad. Adequate waiting room. Employee quickly cleaned up spill made by. customer. Suitable waiting time for service to be completed. More

Service was efficient. Service staff was friendly and helpful. They explained service and cost and the time it would take. Service waiting area was clean and comfortable. Service staff was friendly and helpful. They explained service and cost and the time it would take. Service waiting area was clean and comfortable. Service was performed in a timely manner. More

Purchasing experience Excellent purchasing experience. Will remember next time I need a vehicle. Salesman and manager were very easy to work with and did not make you fill Excellent purchasing experience. Will remember next time I need a vehicle. Salesman and manager were very easy to work with and did not make you fill uncomfortable. More

Consistent good service I have come to Rick McGills for oil changes and service for 8 1/2 years now because I can count on their consistency and quality. I have come to Rick McGills for oil changes and service for 8 1/2 years now because I can count on their consistency and quality. More

Service experience was excellent. I set the appointment and arrived with them ready for me and I was out in a reasonable amount of time. experience was excellent. I set the appointment and arrived with them ready for me and I was out in a reasonable amount of time. More

Kept ME the customer in mind, non pushy, exceptional Bottom line - Rick McGill’s cares about you the person not the sale! Rick McGill’s has won my business now and in the future! Here is why - Wit Bottom line - Rick McGill’s cares about you the person not the sale! Rick McGill’s has won my business now and in the future! Here is why - Within the last few months I have bought 1 used car with less than 10,000 miles and 1 new car. The used car is for my daughter, we bought this car in Knoxville at another dealership because we wanted a used car with low miles and Rick’s just did not have the used car inventory for what we were looking for. The new car we bought from Rick McGill’s. I did not realize how horrible my purchase experience was with the used car purchase until I bought the 2nd car from Rick’s! I went in (to Rick’s) very “Cold” I knew what I wanted but was not going to share it - was going to see what they would do for me! Well, they warmed me up, asking me what I wanted and showing they cared about me! Taking the time to find exactly what I was looking for!. They went out of their way to find it! Randy reviewed and showed me all the options my car had and how to work them. You see the first car was purchased for my daughter and they showed me/us absolutely NOTHING about her car, we did not even test drive it (yep - stupid on our part too!)! When I explained this to Randy (at Rick McGill’s) he told me to bring her and her car back to him and he will show her and make sure she is all set up. We saw Randy a week after our purchase and he said “Hey when you bringing your daughter and her car in, so I can make sure she is set up and understands her car options? My only regret now is that the we still have to go to the other dealership for service due to warranty and extended plans we bought. I highly recommend Rick McGill’s as my experiences of 2 car purchases within a few months are like night and day! Don’t waste your time elsewhere!!! More