Rick McGill's Airport Toyota

Exemplary Experience! I've purchased a lot of vehicles in my life, many were high end German automobiles, but this experience at Rick McGill's beat out any experience I've I've purchased a lot of vehicles in my life, many were high end German automobiles, but this experience at Rick McGill's beat out any experience I've ever had. The staff, from Mike to Peter to my salesman Nick were all, simply put, the best ever. I highly recommend this dealership, and Nick was awesome as my goto person. Couldn't be happier and I will return to Rick McGill's for future purchases. More

Kept to scheduled time. Only reason it wasn't 5 stars was having to listen to someone on her phone for 1 hour. Having 2 different TV screens going at same time can be distrac Only reason it wasn't 5 stars was having to listen to someone on her phone for 1 hour. Having 2 different TV screens going at same time can be distracting if you are trying to read. Having a "quiet" room would be nice too! More

Great deal The salesperson worked with my credit score being on the lower spectrum and found a vehicle I love and could afford. She was exceptionally nice and pa The salesperson worked with my credit score being on the lower spectrum and found a vehicle I love and could afford. She was exceptionally nice and patient. More

Absolute SNAKE PIT - BEWARE! BEWARE- You ARE stepping in a snake pit when you walk in this dealership. My advice is to thoroughly EXAMINE all numbers before you sign anything. The BEWARE- You ARE stepping in a snake pit when you walk in this dealership. My advice is to thoroughly EXAMINE all numbers before you sign anything. They will add on things such as warranties and services to your purchase that you never ask for. They will be very vague on the terms and sometimes completely fail to tell you the interest rate even you when ask. Any dealership that uses the 4-square method, just get up and leave. I wish I had this advice before I came here. 4-Square is where they draw a cross on a piece of paper and separate out all the terms, ie payment, trade, etc. This method is used to maximize profit for the dealer, not help the customer. I HIGHLY HIGHLY recommend watching a Youtube video by Chevy Dave as he explains all this is greater detail that I can. This is an old fashioned, 1980's snake pit style dealer. There are good dealerships out there, but this isnt one of them. Peter Renzulli- Assistant sales snake. This is the slimy xxx that will add in all those things you dont want to your total, and work to get the best interest rate, for the dealership, as smiles at your face and turns the knife in your back. Mike Allen, sales manager, is a real xxx and will not return any calls. You wont find his picture of info on the dealership website and for good reason. He's the ringleader of this dumpster fire of a dealership. How this pile sleeps at night I'll never know. More

gret service Service department is excellent, the people I was able to work with are professional, are very courteous, and they are informative, provide convenient Service department is excellent, the people I was able to work with are professional, are very courteous, and they are informative, provide convenient opportunities to come in, and the waiting area is comfortable, although it would be nice to be able to turn off the music in the work area, the area with bar stools and table, as it is hard to concentrate with the music playing loudly. More

Very satisfied with purchase We needed a vehicle my husband could safely get into. Chris Dukes helped us find the perfect vehicle. We bought a 2019 RAV4 and it is exactly what we We needed a vehicle my husband could safely get into. Chris Dukes helped us find the perfect vehicle. We bought a 2019 RAV4 and it is exactly what we needed and wanted. More

They care about my satisfaction. When I had doubts about the cost of my recent repair they worked to give me a discount. I was very happy with their attitude. When I had doubts about the cost of my recent repair they worked to give me a discount. I was very happy with their attitude. More

Picked up weather tech floor mats for my 2016 4Runner I picked up the floor mats for my 2016 4Runner that I purchased on 2-2-19. They were ordered two days after my purchase and I was called to pick them I picked up the floor mats for my 2016 4Runner that I purchased on 2-2-19. They were ordered two days after my purchase and I was called to pick them up in two more days. Fast quick turnaround. More

Everything was positive My dealings with Rick McGill and our salesman Jessie were nothing but positive. They were extremely helpful and courteous. We are pleased with the way My dealings with Rick McGill and our salesman Jessie were nothing but positive. They were extremely helpful and courteous. We are pleased with the way we were treated,. More

Quick and easy service I made an appointment to have a license plate light assembly replaced, was told I could expect about an hour wait. I arrived at 8:50 and was back on t I made an appointment to have a license plate light assembly replaced, was told I could expect about an hour wait. I arrived at 8:50 and was back on the road at 9;11. Actual price paid was less than the estimate. Very pleased with the service. More