Rick McGill's Airport Toyota
Alcoa, TN
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1,103 Reviews of Rick McGill's Airport Toyota
Excellent service as usual. The service technician made sure my car was running just right before they turned it over to me. He rotated and balanced my tires and did an excellen The service technician made sure my car was running just right before they turned it over to me. He rotated and balanced my tires and did an excellent job as the car runs very smooth now. My service advisor was as courteous as anyone could be and made me feel welcome and treated me as a valued customer. Thank you Ricky Stoots for a job well done. More
Courteous, expert service No wait for the car to be taken to service. While waiting, the room was clean and pleasant; I caught up on my email and read the newspaper online. W No wait for the car to be taken to service. While waiting, the room was clean and pleasant; I caught up on my email and read the newspaper online. Work done on the car was professional. More
Pleasant Taken in immediately by friendly service people. Did not have to wait very long and was pleased to have received a coupon online for free car wash fo Taken in immediately by friendly service people. Did not have to wait very long and was pleased to have received a coupon online for free car wash for one year anniversary. More
Home Away From Home I have used this Service Dept. for many years and always have good service. 2 4 Runners, 2 Rave 4s service and always leave feeling safe and secure. I have used this Service Dept. for many years and always have good service. 2 4 Runners, 2 Rave 4s service and always leave feeling safe and secure. Thank you. June Massengille More
Excellent service, timely and curtious. Will use them again and again on time friendly service. My vehicle was ready before promised Robyn was super nice when I checked in and when I picked Will use them again and again on time friendly service. My vehicle was ready before promised Robyn was super nice when I checked in and when I picked up. They were busy but she was consistently cool calm and professional. Thanks! More
Personable, helpful and efficient Very good experience, communication was excellent upon arrival, expectations were established and timeframe was within that predicted. Robin was outs Very good experience, communication was excellent upon arrival, expectations were established and timeframe was within that predicted. Robin was outstanding to work with, a delightful and informative young lady. This was my first experience with this service department, I will definitely return. More
Quick service Scheduled service and paying cashier took only about 45 minutes from the time of arrival. Not having a long wait time was really great. Thanks! Scheduled service and paying cashier took only about 45 minutes from the time of arrival. Not having a long wait time was really great. Thanks! More
Stopped in to check a light My maintenance required light was on, so I stopped by to see about scheduling an appointment. Didn’t need to, they took me right in an did the mainte My maintenance required light was on, so I stopped by to see about scheduling an appointment. Didn’t need to, they took me right in an did the maintenance, Amazing! Thank you, Mr, Stoots. More
First time for Service Easy to set & keep appt. easy check in, clean nice facilities & waiting area. Price & length of time I waited was what I was told it would be. I was s Easy to set & keep appt. easy check in, clean nice facilities & waiting area. Price & length of time I waited was what I was told it would be. I was satisfied and all people were nice & professional More
The salesman, Jeremy, was knowledgeable and helped with our This is the second Toyota we have purchased from Rick McGills and the service has been very good. We could not be more pleased with our experience. This is the second Toyota we have purchased from Rick McGills and the service has been very good. We could not be more pleased with our experience. More