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Rick Hendrick Chevrolet Naples

Naples, FL

4.6
1,191 Reviews

5665 Airport-Pulling Rd N

Naples, FL

34109

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Showing 1,191 reviews

July 26, 2019

Lousy service My first visit was to repair a flat tire. 2 1/2 hours later they told me they had to order a tire. I made an appointment at 9 AM two days later and i More

by Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Torregrasso
Aug 23, 2019 -

Rick Hendrick Chevrolet Naples responded

Thank you for taking the time to share your recent visit details with us. We appreciate the feedback, and would like to discuss it with you further. Please contact Crista Poynor, Service Manager at 239-591-0991 x5040 at your earliest convenience.

July 24, 2019

Best service Rápido y eficiente servicio buen trato y muy buena calidad en los mantenimientos la atención a los cliente es excelente con profesionalidad y amabilid More

by LAZAROVARI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Servicio , Ryan Malinowski, Joe Torregrasso
Aug 07, 2019 -

Rick Hendrick Chevrolet Naples responded

Lazarovari, we really appreciate your feedback! Thank you again for leaving us this response!

Aug 07, 2019 -

Rick Hendrick Chevrolet Naples responded

Lazarovari, we really appreciate your feedback! Thank you again for leaving us this response!

July 21, 2019

Love my new car Mark was very helpful, We Love our new Camaro. We had a great experience at Rick Hendrick Chevrolet Naples. Everyone was very nice and helpful. Very More

by SUSANMORRISON518
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Henry
Aug 07, 2019 -

Rick Hendrick Chevrolet Naples responded

Susanmorrison518, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 21, 2019

Service done right The Naples dealership goes above and beyond to provide the best customer experience possible. Reinaldo in Sales and Jamie in Finance were terrific.. More

by cherry2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Murphy, Reinaldo Alarcon
Aug 07, 2019 -

Rick Hendrick Chevrolet Naples responded

Cherry2, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Chevrolet Naples. We sincerely thank you for the positive review, and look forward to seeing you again soon!

July 21, 2019

Amazing Everyone was very helpful. I was in and out very quickly. The waiting area is clean. I will definitely recommend Hendrick Chevrolet Service center. More

by LUANNSCHOENHERR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guy, Karen Stevenson
Aug 07, 2019 -

Rick Hendrick Chevrolet Naples responded

Luannschoenherr, thank you for your kind review; we are happy to pass along your comments to the team here at Rick Hendrick Chevrolet Naples! We sincerely thank you for the positive review, and look forward to seeing you again soon!

July 20, 2019

Professional, timely, informative Professional , timely, informative, friendly , follow up. Clean facilities, smooth check in and check out process. Scheduling appointment took More

by Rennell3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed McKeon
Aug 07, 2019 -

Rick Hendrick Chevrolet Naples responded

Thank you for taking the time to share your recent visit details with us. We appreciate the feedback, and would like to discuss it with you further. Please contact Crista Poynor, Service Manager, 239-591-0991 x5040 at your earliest convenience.

July 19, 2019

Lease experience Very good experience leasing two Carsten sales person was great about price and trades. I would recommend them to anyone to do business with regardin More

by Jackie1111!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reinaldo Alarcon
Aug 07, 2019 -

Rick Hendrick Chevrolet Naples responded

Jackie1111!, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Chevrolet Naples. We sincerely thank you for the positive review, and look forward to seeing you again soon!

July 18, 2019

Buying Corvette I just recently purchase a 2017 CPO Corvette from Hendrick. Our sales person, Garvinn Charelus, was a pleasure to work with. In Finance, Jamie Murphy, More

by BTHOMAS207
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Murphy, Garvinn Charelus
Aug 07, 2019 -

Rick Hendrick Chevrolet Naples responded

Bthomas207, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Chevrolet Naples. Please don't hesitate to reach out if there's anything additional we can do for you.

Aug 07, 2019 -

Rick Hendrick Chevrolet Naples responded

Bthomas207, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Chevrolet Naples. Please don't hesitate to reach out if there's anything additional we can do for you.

July 17, 2019

Great experience Felt very comfortable throughout the entire process. Did not feel pressured while looking at several different models and all option packages were ex More

by LENNON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Murphy, Garvinn Charelus
Aug 07, 2019 -

Rick Hendrick Chevrolet Naples responded

Lennon, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Chevrolet Naples. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 17, 2019

Good experience Car got fixed quickly while I waited. Everything was covered under warranty. Joe was professional and very kind! Would request him again! Thank you More

by Jb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Torregrasso
Aug 07, 2019 -

Rick Hendrick Chevrolet Naples responded

Jb, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Chevrolet Naples. We sincerely thank you for the positive review, and look forward to seeing you again soon!

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