Rick Hendrick Chevrolet Naples
Naples, FL
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Always received excellent service With or without appointment service has always been satisfactory. Your employees are always courteous, professional and informative and always let me With or without appointment service has always been satisfactory. Your employees are always courteous, professional and informative and always let me know the waiting time and/or reason if there is a delay. Many thanks to your service department. More
Cam shaft exchange on Silverado Ryan was very helpful with loaner vehicles on short notice and great at keeping us informed on the progress of the repairs great service great employe Ryan was very helpful with loaner vehicles on short notice and great at keeping us informed on the progress of the repairs great service great employee More
Amazing experience! Easy process I knew what I wanted. Called Mark Henry and he made sure that the entire process went smoothly! Easy guy and very professional! We really apprecia I knew what I wanted. Called Mark Henry and he made sure that the entire process went smoothly! Easy guy and very professional! We really appreciated the new traverse, and was the redline package, exactly how we dreamed! Thanks again See you soon for my new Silverado! More
oil change for the better The people were friendly and helpful. They were busy but I was in and out in almost no time. All in all a happy experience. The people were friendly and helpful. They were busy but I was in and out in almost no time. All in all a happy experience. More
Acadia Drew was very helpful & knowledgeable. We found the Acadia on Carfax.com There were 100’s of car listed, but the car had everything we wanted at a Drew was very helpful & knowledgeable. We found the Acadia on Carfax.com There were 100’s of car listed, but the car had everything we wanted at a great price. Best overall deal in a 100 mile radius. More
great sales experience this past week Jesse D and the other reps are very professional and courteous,. I was pleased with the timely nature of the session, and am very happy with my new v Jesse D and the other reps are very professional and courteous,. I was pleased with the timely nature of the session, and am very happy with my new vehicle, Service Dept is also great. i will continue to recommend this dealership to friends and family. The hours are more than convenient, and the staff does everything to make the experience a pleasant one. The waiting area has TV, coffee, reading material, and comfortable chairs, The sales floor is cheerful, user friendly, and the rest rooms are really nice, too! Thank you for the opportunity to rate this dealership. Wishing everyone a wonderful day,, Regards.. More
A/C service fixed issue, although second time in for service to address same root cause within 8 months. Noticed squeaking of tires when turning, and brakes whe fixed issue, although second time in for service to address same root cause within 8 months. Noticed squeaking of tires when turning, and brakes when braking after a couple days. Unsure if related, but will now have to spend more time at dealer to determine noise issue. More
Great service Stopped in without an appointment. Had a brake light burned out. My car battery died while my car was in the service lane waiting to be driven into Stopped in without an appointment. Had a brake light burned out. My car battery died while my car was in the service lane waiting to be driven into a bay. I was able to get my oil changed, tires rotatated, fluids topped off, brake light replaced and a new battery installed while I waited. About 2 hours. My only concern was the cost of the battery install. My road service installs a comparable battery for a lower price and doesn't charge for installation. But I needed the battery right then. More
Very disappointed Drove an hour and 15 minutes appointment had an appointment took over two hours for an oil change they did not rotate the tires and filled the DEF flu Drove an hour and 15 minutes appointment had an appointment took over two hours for an oil change they did not rotate the tires and filled the DEF fluid that I came for very disappointed More
Excellent Joe was very professional and answered any questions I had. My car was returned cleaner than when I bought it in! I would recommend this dealership t Joe was very professional and answered any questions I had. My car was returned cleaner than when I bought it in! I would recommend this dealership to everyone. More