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Rick Hendrick Chevrolet Naples

Naples, FL

4.6
1,191 Reviews

5665 Airport-Pulling Rd N

Naples, FL

34109

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Showing 1,191 reviews

August 13, 2019

This dealer means competence Very friendly and fair. All questions were well understood answered competently and clearly. Everything was taken care about in no time. I will recomm More

by RICK.LAUSTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Dorestil
Aug 14, 2019 -

Rick Hendrick Chevrolet Naples responded

Rick.lauster, we are glad we could help! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Chevrolet Naples. If you have any further questions, please give us a call. We're always happy to help!

August 11, 2019

New Battery after 5 years Terry Fallon is the best Terry got my car washed also and I was there less than 2 hours. The waiting room is my happy place. The vending machine only More

by ebandreini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Fallon
Aug 13, 2019 -

Rick Hendrick Chevrolet Naples responded

Ebandreini, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Chevrolet Naples. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

August 11, 2019

Great experience The people were very nice. They helped me get the car i wanted with no problems. I’m glad I came to this location to get my first new car. More

by MELINA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Sosa
Aug 13, 2019 -

Rick Hendrick Chevrolet Naples responded

Melina, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Chevrolet Naples. We hope you have a great day!

August 11, 2019

Fast,efficient service of my 2016 ZO7 My service advisor Terry and the service techs got me in and out for an oil change and multi-point inspection in less than 45 min. More

by MFKMINER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Fallon
Aug 13, 2019 -

Rick Hendrick Chevrolet Naples responded

Hi Mfkminer, thank you so much for your positive comments about Rick Hendrick Chevrolet Naples! We're looking forward to your next visit with us!

August 10, 2019

Oil change and service Joe was professional, friendly, and very efficient. I will Defiantly be looking for him to help me on my next service visit. It will unfortunallty b More

by Danville20443
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Torregrasso
Aug 13, 2019 -

Rick Hendrick Chevrolet Naples responded

Danville20443, we really appreciate your feedback! Thank you so much again for your feedback! We hope you have a great day!

August 10, 2019

Customer Service Terry Fallon, my service advisor was excellent! He kept me well informed... service was awesome 👏🏾 ! Brought it in on Thursday and done by late Fri More

by CKELLY7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Fallon
Aug 13, 2019 -

Rick Hendrick Chevrolet Naples responded

Hi Ckelly7, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 10, 2019

Great all around! From the reminder on my cell and to whom It's just my honest opinion. From the cell phone reminder to the service that was given to me.W hen my service sticker reads it's time for service it' More

by JOEJETMET@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed McKeon
Aug 13, 2019 -

Rick Hendrick Chevrolet Naples responded

Joejetmet@aol.com, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Chevrolet Naples. If you're ever in need of more help, please let us know!

August 10, 2019

Improperly installed battery Lack of supervision after work is done. Shoddy work damaged battery tray. Hold down bolt overtightened with battery not properly seated.. Battery not More

by spopsgroup
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Pickett, Joe Torregrasso, Steve Flynn
Aug 30, 2019 -

Rick Hendrick Chevrolet Naples responded

Spopsgroup, We always want our customer's experiences with us to be the best, and would like to discuss this with you further. At your convenience, please contact Crista Poynor, Service Manager at 239-591-0991 x5040. Thank you for your time and we look forward to hearing from you soon.

August 09, 2019

Trax Recall My Trax was recalled and I was given a new Equinox as a loaner for 10 days while parts were ordered. Ed McKean did a super job of keeping me posted a More

by CONNIE15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed McKeon
Aug 13, 2019 -

Rick Hendrick Chevrolet Naples responded

Hi Connie15, we are very happy to have provided you with such a positive experience! We're looking forward to your next visit with us!

August 09, 2019

Fantastic people new in town and they went above and beyond Was new in town and they went above and beyond their service for getting my car fixed for me. Great people great service!! Thank you all!! More

by Marsha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Torregrasso, Austin Sosa Poynor
Aug 13, 2019 -

Rick Hendrick Chevrolet Naples responded

Hi Marsha, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

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