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Rick Hendrick Chevrolet Naples

Naples, FL

4.6
1,192 Reviews

5665 Airport-Pulling Rd N

Naples, FL

34109

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Showing 1,192 reviews

August 31, 2019

Passenger Door Accuator Replacement Was met by friendly Service Associate and he gave me the information I needed to have my car serviced by the Rick Hendrick Repair Team. I appreciate More

by DMedrano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed McKeon
Sep 08, 2019 -

Rick Hendrick Chevrolet Naples responded

Dmedrano, we're glad to hear you enjoyed your visit. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

August 31, 2019

Great Service I brought my 2017 Corvette for an oil change for my first time to Hendricks Chevrolet. I was quickly greeted by Terry. He took all the necessary inf More

by Lynch.john
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Fallon
Sep 08, 2019 -

Rick Hendrick Chevrolet Naples responded

Lynch.john, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Chevrolet Naples. If you have any further questions, please give us a call. We're always happy to help!

August 31, 2019

Well after waiting 3 hours for a first oil change! The service was beyond terrible. My car was dirty and dripping water! And to be told, “your not the only customer this morning.” Beyond SAD More

by TEST0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Malinowski
Sep 18, 2019 -

Rick Hendrick Chevrolet Naples responded

Test0, At Hendrick we are constantly striving to be better, and would value the opportunity to discuss your experience further. At your convenience, please call Crista Poynor, 239-591-0991 x5040, we look forward to hearing from you soon.

August 31, 2019

Very professional service. Ryan was very helpful and knowledgable. I always bring my vehicles in for service to Rick Hendrick and the team there always does a good job. More

by TCOAKLEY@
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Malinowski
Sep 08, 2019 -

Rick Hendrick Chevrolet Naples responded

Tcoakley@, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Chevrolet Naples. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

August 31, 2019

Great experience First time I’ve ever had a car buying experience that I didn’t feel extremely pressured. Everyone was willing to have a conversation without mentionin More

by BRETTGRT2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose, Robert Spitznagel
Sep 08, 2019 -

Rick Hendrick Chevrolet Naples responded

Brettgrt2011, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Chevrolet Naples. Thank you, and have a fantastic day!

August 29, 2019

Surprised Brought my car in to see if it had a recall. After being looked over carefully another issues was found. Good news was it was covered under warranty a More

by S.KAMINSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed McKeon
Aug 30, 2019 -

Rick Hendrick Chevrolet Naples responded

S.kaminski, we are so pleased you enjoyed your visit to Rick Hendrick Chevrolet Naples! If you're ever in need of more help, please let us know!

August 29, 2019

Very good. Friendly and professional. Ed helped me. Listen to my problem. Work was done in a timely manner. I was given an estimate for future work. He went over the work that had been per More

by AreukindingmeNONE3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed McKeon
Sep 05, 2019 -

Rick Hendrick Chevrolet Naples responded

Areukindingmenone3, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Chevrolet Naples. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

August 29, 2019

Professional work Took my husband trax get oil change and the ac gone out. Great because under warranty. I made a appointment for oil change . Busy w More

by aros257931
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Fallon, Garvinn Charelus
Aug 30, 2019 -

Rick Hendrick Chevrolet Naples responded

Aros257931, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 29, 2019

Drew made car buying great again Had an excellent experience with Drew, car buying is always so stressful but Drew was up front and clear about everything. He also explained all of th More

by Caro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Jiras
Sep 08, 2019 -

Rick Hendrick Chevrolet Naples responded

Caro, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Chevrolet Naples. We look forward to your next visit! Take care!

August 27, 2019

Dishonest While sitting in finance going over paperwork I explained to the finance guy I did not wish to purchase the service package. I was sent home with a bl More

by EMTAJCD
Recommend Dealer
No
Employees Worked With
J.R. Fredell, Robert Spitznagel, Garvinn Charelus
Sep 11, 2019 -

Rick Hendrick Chevrolet Naples responded

Emtajcd, We always want our customer's experiences with us to be the best, and would like to discuss this with you further. At your convenience, please contact Patrick Greene, General Sales Manager, 239-591-0991 x3211. Thank you for your time and we look forward to hearing from you soon.

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