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Rick Hendrick Chevrolet Naples

Naples, FL

4.6
1,192 Reviews

5665 Airport-Pulling Rd N

Naples, FL

34109

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Showing 1,192 reviews

September 03, 2019

Scope of technicians The car was brought in 2 weeks for the same problem but it was not repaired or diagnosed because there was no engine trouble light on. More

by pendolainc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Malinowski
Sep 06, 2019 -

Rick Hendrick Chevrolet Naples responded

Hi Pendolainc, we are very happy to have provided you with such a positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

September 03, 2019

Great experience After visiting several dealerships in Naples, Rick Hendrick staff was by far the best in town, most professional and helpful experience. I would rexo More

by jorgeelnegro81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Henry, Alex Oliveira
Sep 06, 2019 -

Rick Hendrick Chevrolet Naples responded

Jorgeelnegro81, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Chevrolet Naples. Please don't hesitate to reach out to us if there's anything more we can do!

Sep 06, 2019 -

Rick Hendrick Chevrolet Naples responded

Blazer_owner, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Chevrolet Naples. If you have any further questions, please give us a call. We're always happy to help!

September 01, 2019

Was handled very nicely get my truck serviced Service was exceptional, I was seen as soon as I pulled into the lot, and was comfortable waiting for my vehicle to be done. Was very happy with the More

by WARD5044
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Fallon
Sep 08, 2019 -

Rick Hendrick Chevrolet Naples responded

Hello Ward5044, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

September 01, 2019

Excellent experience! Buenas, quisiera relatarle mi experiencia con Garvinn. Yo fui a Rick Hendricks con mi vieja Chevy Malibu del 2005 sin mucho entusiasmo por que no sabí More

by Blazer_owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garvinn Charelus
September 01, 2019

Service Had my first service here Wednesday. Staff was polite, friendly, professional, and helpful. Highly recommend them! I will certainly use them again for More

by MIKERUCKER123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed McKeon, Lee Glesmer, Terry Fallon, Ryan Malinowski, Joe Torregrasso, Michael Byrd, Frank Cersosimo, Lesther Fonte, Austin Sosa Poynor, Greg Santa
Sep 08, 2019 -

Rick Hendrick Chevrolet Naples responded

Mikerucker123, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 01, 2019

GREAT CUSTOMER SERVICE Very easy to work with! Start to finish a enjoyable process. I would recommend this dealership to anyone looking for a vehicle. I will also be a repea More

by AUSTIN29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Greene, Robert Spitznagel, Garvinn Charelus
Sep 08, 2019 -

Rick Hendrick Chevrolet Naples responded

Austin29, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please don't hesitate to reach out!

September 01, 2019

Fast friendly service They solved the problem in a timely manner. They kept me informed and even gave me a coupon to lower the cost. Clean and comfortable waiting room. More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Ruiz
Sep 08, 2019 -

Rick Hendrick Chevrolet Naples responded

Hello Dave, we appreciate you taking the time to leave us this feedback.

August 31, 2019

Great buying experience! Everyone at the dealership was very welcoming and helpful. Sales associate Garvinn, was very attentive informative and made us feel very comfortable. More

by Jbgalvan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garvinn Charelus
Sep 08, 2019 -

Rick Hendrick Chevrolet Naples responded

Jbgalvan, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Chevrolet Naples. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 31, 2019

Fast, helpful and Organized! The service offered here is organized, fast and thoughtful of your time! Have a question or concern? They’ll gladly help and get the issue resolved as More

by Johnny2LT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Glesmer
Sep 08, 2019 -

Rick Hendrick Chevrolet Naples responded

Johnny2lt, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Chevrolet Naples. We do hope we can be of assistance in the future. Take care!

August 31, 2019

Waiting room Terry was wonderful! But your waiting area is horrible! It was dirty, no water, the coffee was old and nasty. I had to walk over to the sales departme More

by Me
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Fallon
Sep 08, 2019 -

Rick Hendrick Chevrolet Naples responded

Thank you for taking the time to share your recent visit details with us. We appreciate the feedback, and would like to discuss it with you further. Please contact Crista Poynor, Service Manager 239-591-0991 x5040 at your earliest convenience.

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