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Rick Hendrick Chevrolet Naples
Naples, FL
1,192 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,192 reviews
April 21, 2020
Not only was my service performed in decord time, but I was helped after suffering a low blood sugar episode. My advisor called 911, and after i was checked out, insisted to have the porter drive me homebi was helped after suffering a low blood sugar episode. My advisor called 911, and after i was checked out, insisted to have the porter drive me homebin my own car.wonderful people at Rick Hendrick Chevrolet. More
by Wally Baron
Verified CustomerEmployees Worked With
Mike Pickett, George Case, Ryan Malinowski, Perry Zbikowski, Annelisse Polanco
April 20, 2020
Was a good moment i hope to buy another car there.Austin gave us a good assistance.This is my second time buying with you guys and always is a perfect deal. gave us a good assistance.This is my second time buying with you guys and always is a perfect deal. More
by Raudel
Employees Worked With
Austin Sosa
April 19, 2020
Not happy at all! Brought my truck in get transmission fluid and filter changed. First off, they broke the bolts that hold exhaust. I had to pay to have them replaced. Second, after picking up my tr fluid and filter changed. First off, they broke the bolts that hold exhaust. I had to pay to have them replaced. Second, after picking up my truck the check engine light is now on and my remote start won't work. I called and explained the problems I was having and they told me to bring it back. Now they're telling me the computer says 3 sensors need replacing. Sensors that are located on exhaust that they had to move to remove oil from transmission. not freaking happy bring my truck with no check engine light pick up my truck check engine light on mess up. They charge me $173 to diagnose what they did and now $372 to fix what they broke. $199 was what this transmission fluid and filter change was supposed to cost me. $307 first charge for transmission fluid and filter and broken bolts that they broke $173 for diagnose check engine light that they cause and now $372 to fix this is xxxxxxxx. Nowhere near $199 this was supposed to cost me 307 and 173 I'm already at $480 and now 372 to fix what f@#$#%@ did. More
by MELVIN.JUARE49
Employees Worked With
Terry Fallon
April 19, 2020
Came in for my oil change and tire rotation. Was quickly greeted by service staff, and in less than 2min was already leaving. Got a call back a couple of hours later. Job complete, great price, and since greeted by service staff, and in less than 2min was already leaving. Got a call back a couple of hours later. Job complete, great price, and since they don’t offer car wash anymore I was given a voucher for a local car wash. I’m very satisfied. More
by JOEAROSEMENA68
Employees Worked With
Michael Byrd
April 19, 2020
Terry got my passanger window replaced same day,Paul found the part because they didn't have in stk. Thanks. Wonderful experience. Will you Rick Hendrick Dealers again. found the part because they didn't have in stk. Thanks. Wonderful experience. Will you Rick Hendrick Dealers again. More
by garaygaby
Employees Worked With
Ed McKeon, Terry Fallon, Paul Booth
April 19, 2020
Great service I will recommend all my friends to Rick hendrick chevrolet naples Crista v is so great service manager they got my car fix right hendrick chevrolet naples Crista v is so great service manager they got my car fix right More
by NONE3
Employees Worked With
Crista Poynor, Ed McKeon, Perry Zbikowski, Antonio Torres, Ernie Lorie, Paul Booth
April 19, 2020
We received excellent service! Humberto was very professional. I am very happy with his service. Humberto explained every detail of the car and gave us a wonderful deal. I am very happy with the car professional. I am very happy with his service. Humberto explained every detail of the car and gave us a wonderful deal. I am very happy with the car. More
by HERNANDEZ0
Employees Worked With
Humberto Nodal, Alicia Smoot
April 18, 2020
Very professional, very helpful, and great staff. Overall great dealership and experience! Will definitely be back in the future to this dealership again to get my next vehicle. great dealership and experience! Will definitely be back in the future to this dealership again to get my next vehicle. More
by MENENDEZYANELIXY
Employees Worked With
Dylan Morris
April 18, 2020
Broken DVD player in our suburban. Found the issue in a timely manner and made the repair quickly. Told it would be done by Friday and was complete a day sooner. Thank you Ryan for all your assistance. Tha timely manner and made the repair quickly. Told it would be done by Friday and was complete a day sooner. Thank you Ryan for all your assistance. Thank you Karen Stevenson for letting my know when I made my appointment I had an open recall as well. More
by JMOGLE0
Employees Worked With
Ryan Malinowski, Karen Stevenson
April 18, 2020
I always bring my car to Rick Hendrick Chevrolet to get my work done because they always do a good job and Ed McKeon is always very helpful and knowledgeable about any of my problems my work done because they always do a good job and Ed McKeon is always very helpful and knowledgeable about any of my problems More
by JOHNSTON912
Employees Worked With
Ed McKeon
