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Rick Hendrick Chevrolet Naples

Naples, FL

4.6
1,192 Reviews

5665 Airport-Pulling Rd N

Naples, FL

34109

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Showing 1,192 reviews

April 23, 2020

Was supposed to be 71 dollars to get a new key, was double that amount. The estimate was a lot lower. I was shocked at the final bill. More

by D.POWER
Recommend Dealer
No
Employees Worked With
Ed McKeon
April 22, 2020

Very good experience buying over phone and internet with Julian and Jesse. They were very knowledgeable, helpful. It was a new experience for me. Would do it again. More

by DeAnne
Recommend Dealer
Yes
Employees Worked With
Julian, Jesse Dorestil
Apr 23, 2020 -

Rick Hendrick Chevrolet Naples responded

Hi Deanne, thank you for taking the time to leave a review for us at Rick Hendrick Chevrolet Naples. We're happy we could meet your expectations especially during these unusual times! We do hope we can be of assistance in the future. Take care!

April 22, 2020

Awesome Service Adviser, Matt Fisher. Will come back n Awesome Service Adviser, Matt Fisher. Will come back n tell friends about the good service I received. Noticed Matt Fisher wasn’t on yr service dep More

by Luisito62
Recommend Dealer
Yes
Employees Worked With
Matt fisher
Apr 23, 2020 -

Rick Hendrick Chevrolet Naples responded

We appreciate your positive review about your recent experience with us! We do hope we can be of assistance in the future. Take care!

April 22, 2020

While the service representative was very nice, I had to return a couple days later to fix 2 problems. They put the wrong product in my washer fluid which made my car a mess. And my tire monitoring system w More

by TOMMYR33
Recommend Dealer
No
Employees Worked With
Lee Glesmer
Jun 17, 2020 -

Rick Hendrick Chevrolet Naples responded

Tommyr33, We always want our customer's experiences with us to be the best, and would like to discuss this with you further. At your convenience, please contact me at 239-596-9258. Thank you for your time and I look forward to hearing from you soon. Best regards, Danny Stapp Business Development Manager danny.stapp@hendrickauto.com

April 22, 2020

Great serviceAll five items were addressed Ed McKeon Great service All five items were addressed Ed McKeon was very knowledgeable and helpful It was a pleasure to deal with now and also in the past More

by JPEZAGUI
Recommend Dealer
Yes
Employees Worked With
Ed McKeon
Apr 23, 2020 -

Rick Hendrick Chevrolet Naples responded

Hi Jpezagui, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

April 22, 2020

Rick Hendrick Chevy always gives great service. I won’t trust anyone else to service my 2017 Corvette Grand Sport. They’re Corvette experts. I’m looking forward to seeing the new facility that’s planned. K More

by ALSZAF677
Recommend Dealer
Yes
Employees Worked With
Matt Fisher
Apr 23, 2020 -

Rick Hendrick Chevrolet Naples responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! (And we are looking forward to the new facility too!)

April 21, 2020

Frustrated with service Even with scheduled appointment time, hours passed before vehicle seen by technician. Additional appointment to install “faulty” latch which failed, additional module needed. Was t More

by ronbacon7
Recommend Dealer
No
Employees Worked With
Ed McKeon
April 21, 2020

Totally Satisfied With The Service And Purchase!! I would like to thank Julian, Jasen, Tom, and Austin for a very pleasant experience at Rick Hendrick in Naples. Julian and Jasen worked together to s More

by Kim Mathews
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Fominaya, Jasen Colon, Tom Baker and Austin Sosa
Apr 22, 2020 -

Rick Hendrick Chevrolet Naples responded

Kim Mathews, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Chevrolet Naples. Feel free to reach out to us if you need anything. Have a wonderful day.

April 21, 2020

I had a great experience purchasing my new vehicle from Jimmy Hagerman. They had the car out and ready for a test drive for me! Everything went very smooth and was able to take the car home same day. I wou More

by lynnminkevich
Recommend Dealer
Yes
Employees Worked With
Jimmy Hagerman, Thomas Baker
Apr 22, 2020 -

Rick Hendrick Chevrolet Naples responded

Lynnminkevich, thank you for your kind review; we are happy to pass along your comments to the team here at Rick Hendrick Chevrolet Naples! We're looking forward to your next visit with us!

April 21, 2020

Great deal, excellent employees and this was the second vehicle I purchased from Hendrick Chevrolet !! I have always sent my friends to this dealership to buy . More

by NONE3
Recommend Dealer
Yes
Employees Worked With
Grant Lafrinier, Patrick Greene, George Case, Ed McKeon, Ernie Lorie, Claudya Fonte
Apr 22, 2020 -

Rick Hendrick Chevrolet Naples responded

Hi None3, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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