Rick Hendrick BMW

'16 Black BMW Over I always get good service on my car. Customer Service is always helpful to the need of my vehicle. I am always satisfied with the service. Over I always get good service on my car. Customer Service is always helpful to the need of my vehicle. I am always satisfied with the service. More

No pressure! I scheduled a test drive and fell in love with a certified preowned 3 series BMW. The salesperson was knowledgeable and friendly and did not pressure I scheduled a test drive and fell in love with a certified preowned 3 series BMW. The salesperson was knowledgeable and friendly and did not pressure me into buying. From sales to financing to the tech person that showed me the ins and outs of my new car, it was a pleasure dealing with Rick Hendrick BMW. It has been my best purchase ever! More

John Fulp was outstanding. So was Vick! Former state troop John Fulp was very professional and was very honest. His courteousness www appreciated and was very helpful in answering all the questions I had. Th John Fulp was very professional and was very honest. His courteousness www appreciated and was very helpful in answering all the questions I had. The dealership was very clean and everyone was helpful. More

Best Service I was so upset about a service light that wouldn’t go away. I had a tire problem. I stopped by the service department just before closing and Dustin t I was so upset about a service light that wouldn’t go away. I had a tire problem. I stopped by the service department just before closing and Dustin told me don’t worry he’ll take care of it. He was friendly and extremely knowledgeable. I drove back to Moncks Corner happy with the service I received. More

Timely I would like to thank BMW service department for their timely service I’d like to thank them for their eye believe average pricing I would like to app I would like to thank BMW service department for their timely service I’d like to thank them for their eye believe average pricing I would like to appreciate the hospitality that’s given in the break room area free snacks and water while you wait and coffee etc. More

Excellent Kristen does an exceptional kid every time I visit the service department Actually all of the employees are excellent!!! Management Service and Par Kristen does an exceptional kid every time I visit the service department Actually all of the employees are excellent!!! Management Service and Parts all work together as a team and they get the job done correctly and in a timely matter More

Nobody deserves to be ripped off. I am sharing my experience with them. I am a guy who is very enthusiastic about cars. In my case, it was just shredded serpentine belt, 69 dollars. Se I am sharing my experience with them. I am a guy who is very enthusiastic about cars. In my case, it was just shredded serpentine belt, 69 dollars. Service advisor called me said he had bad news for me and said initially at least I have to spend 1200 dollars. He added I may end up spending 3000 dollars. Anyways, I did some online search and read long articles, asked my friends. I called them back and said I am going to see it myself. I went over there, there was nothing broken or what. It is just serpentine belt. I knew it. Long story short. Serpentine belt 69 dollars plus 400 dollars labor. Yes, it is 400 dollars not 40. Funny, isn't it? It is. They will probably try to give me answer down below. It is up to you. Believing me or them. Suggestion: Find a good BMW service with good reviews and high rank. Never leave your vehicle. Ask people, search online, ask service to explain to you in detail before they do anything to your vehicle. Hope it helps. Nobody deserves to be ripped off. More

Hendricks BMW Great dealership. Salesman tremendous. Attention to you as person they like and want to help. Live up to the car’s reputation and little touches to Great dealership. Salesman tremendous. Attention to you as person they like and want to help. Live up to the car’s reputation and little touches too. Follow through for the smallest concerns expressed. Solidly managed and smart financial department. Very fair price and all the bells and whistles! More

Scheduled Maintenance Absolutely best experience with a Service Department Ever! The Rick Hendrick Team are So Professional and take time to make sure the customer is c Absolutely best experience with a Service Department Ever! The Rick Hendrick Team are So Professional and take time to make sure the customer is comfortable, informed and All questions and concerns satisfied. I can’t say enough about this Dealership and the overall Experience. OUTSTANDING !!!! More

Excellent as always Terry has been my service adviser for years and even though he isn't in that position anymore, he still made sure I was taken care of this time. This Terry has been my service adviser for years and even though he isn't in that position anymore, he still made sure I was taken care of this time. This was my first time dealing with Sara and she was helpful and thorough. More